Question about my wireless internet home connection, please?

[Lex]

In our house we have 2 laptops hooked up to the wireless internet connection. Up to now, no problems with anything.

All of a sudden my laptop refuses to connect to the internet and after running a diagnostic it says the router "is incompatible."

The other laptop is still connecting just fine.

Did the router go bad? (I've rebooted it and still have the same problem.) Is it weird that 1 laptop is still fine and the other suddenly doesn't connect to the router? Should I just go get a new router and hook it up? Or try something else first?

Thank you for any nuggets of wisdom you might have. :hi:

[flvegan]

1. I'd maybe try hardwiring the laptop to the router

and see if I could connect. Determine if it's a connectivity issue first.

[Lex]

3. thank you

I'll give that a try. I didn't even think of that! thanks

[Rabrrrrrr]

2. Is it refusing to connect to the Internet, or connect to the router?

What operating systems are you running?
What router?

[Lex]

4. I think refusing the router.

I'm going to try to connect it directly to the internet connection to see if it will connect as suggested above.


It may be the router giving me problems. Weird that the other laptop is still connecting without trouble though.

[puerco-bellies]

5. If one is connecting it is doubtful that it is the router

If it is only the wireless connection that is troublesome, delete it and install a new one (assuming your running windows) from your network connections folder.

[MrCoffee]

6. What kind of wireless card do you have in the non-connecting laptop?

Can you run a diagnostic on your wireless card? If the other laptop is connecting to the router, then the problem is probably in the laptop that's not connecting.

[Lex]

7. the diagnostic says it's an unknown router

however it's been connecting to this router fine before now

weird that the router is suddenly unknown

*sigh*

[Neshanic]

8. Are you runnung Vista or XP? There was a download last week

that was a service pack for office 2007 and some Vist tweaks. Mine is running glitchy ever since. I had to take the wireless down.