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DancingBear Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Nov-29-03 06:37 PM
Original message
Need help with Entourage/Apple email

I just recently installed Entourage on my eMac as the mail client (the default Apple email client will not open selected attachments that I receive on a regular basis). Even though I have (I think) made Entourage the default client, I still receive mail on BOTH clients. The Apple is in "real time", and Entourage must be checked (it will not automatically notify).

Two questions:

1) how the h#%l do I turn off the Apple email? I don't care if it stays in the dock, I just want it inoperative. I think I've tried most of the normal stuff, but no luck so far.

2) Where oh where are the Entourage preferences that allow me to set the "check mail every x minutes" flag, and where or where is a notification flag that can be enabled so it will show that new mail has arrived?

Thank you all in advance for all the knowledge that you have but I don't.
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dwckabal Donating Member (854 posts) Send PM | Profile | Ignore Sat Nov-29-03 07:11 PM
Response to Original message
1. try this
The Apple Mail app is just like any other app, just quit it. If it is constantly launching, check your Internet preference, e-mail tab. If Mail is listed, change it to Entourage.

In Entourage, got to Tools-->Run Schedule-->Edit Schedules. There you'll find the settings for frequency of checking mail. For notification options, go to Entourage-->General Preferences-->Notification for those options.

Good luck!
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DancingBear Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Nov-29-03 07:36 PM
Response to Reply #1
2. Thanks dwckabal!

I'm halfway home - configured frequency of new mail, etc. easily enough, thanks to you.

Any idea why both apps receive mail, however? Internet preference is set to Entourage as default.

thanks again.
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dwckabal Donating Member (854 posts) Send PM | Profile | Ignore Sun Nov-30-03 09:24 AM
Response to Reply #2
3. Mail can only receive if it's open
Can you quit the app? If not, control-click the icon in the dock--you should get an item either "quit" or "force quit". Try that. If you want, you can remove the icon from the dock simply by click-dragginig it out of the dock--poof, it's gone!
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DancingBear Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-30-03 09:54 AM
Response to Reply #3
4. Ah, success!!!

As soon as I configured Entourage to check for mail at given periods the Apple mail client quieted down.

It's all good. :)
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