I am so enraged right now.

[Crazy Guggenheim]

I had found a new virus and reported it many times to Symantec and they brushed me off by saying to call their Technical Support on the pay line! I sent them the screenshots three times - after they claim they didn't get them - and how I removed it and they kept saying to call their support line on *how to remove the dialer.* With all the concern about security they brush a threat.

I have lost faith!

I can't even type right now!

[Floogeldy]

1. Well then just fuck them. Forever.

[Crazy Guggenheim]

2. God Damn right! I'm going to local news station!

[Robeson]

5. Forever is an awful long time to keep it up.....

...

[Floogeldy]

7. Yea but fuck Symantec

I can live without Symantec.

[Nite Owl]

3. I had the old version

for years with no problems. Got the new one in March when it expired and I hate it. Hate it. It's a pain. My hard drive crashed (well maybe, could be the power supply), when the new one gets installed I'm not even going to reinstall Norton.

[Crazy Guggenheim]

4. I'm even a Symantec Partner!

[Crazy Guggenheim]

6. AAAAAAAAAAAAAAAAHHH!

[Crazy Guggenheim]

8. I'm changing!

[Tom Kitten]

9. well that's just damn awful!

too bad I'm a clueless sympathizer...I have no clue as to this virus thing...how do they manage to conquer aliens anyway?

[crispini]

10. You haven't gotten through to the right people yet.

Can you call them and ask them to speak to a supervisor?

[Crazy Guggenheim]

11. I did but they refered me to the pay per minute line!!

[NMMNG]

12. I have McAfee and have had no problems so far

It auto-updates at least once a week and when I had to contact their support staff one time I got a prompt reply.

[Crazy Guggenheim]

13. This one dialer I found slipped right through the Firewall and went

undetected by the various pieces of anti-spyware I have.

[NMMNG]

14. I did a firewall check recently and found

that all of my ports are "invisible" (or so it said).

I have two anti-spyware systems, the McAfee and Webroot Spysweeper for MSN.

[Crazy Guggenheim]

15. Mine are invisible. I ran Spysweeper, Ad-Aware, Spybot,

Microsoft's Antispyware and Spyware x-Terminator. Nothing. The dialer was not listed on any of the sites either.

[NMMNG]

16. Damn, that's the way of the e-criminals

It seems no matter what tools people come up with to thwart them, they'll find a way around them