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I am so enraged right now.

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Crazy Guggenheim Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jul-06-05 11:38 PM
Original message
I am so enraged right now.
I had found a new virus and reported it many times to Symantec and they brushed me off by saying to call their Technical Support on the pay line! I sent them the screenshots three times - after they claim they didn't get them - and how I removed it and they kept saying to call their support line on *how to remove the dialer.* With all the concern about security they brush a threat.

I have lost faith!

I can't even type right now!
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Floogeldy Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jul-06-05 11:39 PM
Response to Original message
1. Well then just fuck them. Forever.
}(
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Crazy Guggenheim Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jul-06-05 11:42 PM
Response to Reply #1
2. God Damn right! I'm going to local news station!
:nuke:
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Robeson Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jul-06-05 11:43 PM
Response to Reply #1
5. Forever is an awful long time to keep it up.....
... ;-)
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Floogeldy Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jul-06-05 11:48 PM
Response to Reply #5
7. Yea but fuck Symantec
I can live without Symantec.

B-)
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Nite Owl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jul-06-05 11:42 PM
Response to Original message
3. I had the old version
for years with no problems. Got the new one in March when it expired and I hate it. Hate it. It's a pain. My hard drive crashed (well maybe, could be the power supply), when the new one gets installed I'm not even going to reinstall Norton.
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Crazy Guggenheim Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jul-06-05 11:43 PM
Response to Reply #3
4. I'm even a Symantec Partner!
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Crazy Guggenheim Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jul-06-05 11:46 PM
Response to Original message
6. AAAAAAAAAAAAAAAAHHH!
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Crazy Guggenheim Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jul-07-05 12:09 AM
Response to Original message
8. I'm changing!
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Tom Kitten Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jul-07-05 12:17 AM
Response to Original message
9. well that's just damn awful!
too bad I'm a clueless sympathizer...I have no clue as to this virus thing...how do they manage to conquer aliens anyway?
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crispini Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jul-07-05 12:37 AM
Response to Original message
10. You haven't gotten through to the right people yet.
Can you call them and ask them to speak to a supervisor? :shrug:
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Crazy Guggenheim Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jul-07-05 12:38 AM
Response to Reply #10
11. I did but they refered me to the pay per minute line!!
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NMMNG Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jul-07-05 12:38 AM
Response to Original message
12. I have McAfee and have had no problems so far
It auto-updates at least once a week and when I had to contact their support staff one time I got a prompt reply.
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Crazy Guggenheim Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jul-07-05 12:41 AM
Response to Reply #12
13. This one dialer I found slipped right through the Firewall and went
undetected by the various pieces of anti-spyware I have.
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NMMNG Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jul-07-05 01:05 AM
Response to Reply #13
14. I did a firewall check recently and found
that all of my ports are "invisible" (or so it said).

I have two anti-spyware systems, the McAfee and Webroot Spysweeper for MSN.
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Crazy Guggenheim Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jul-07-05 01:08 AM
Response to Reply #14
15. Mine are invisible. I ran Spysweeper, Ad-Aware, Spybot,
Microsoft's Antispyware and Spyware x-Terminator. Nothing. The dialer was not listed on any of the sites either.
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NMMNG Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jul-07-05 01:13 AM
Response to Reply #15
16. Damn, that's the way of the e-criminals
It seems no matter what tools people come up with to thwart them, they'll find a way around them :argh:
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