Democratic Underground Latest Greatest Lobby Journals Search Options Help Login
Google

Verizon ditches $2 fee after customer uproar

Printer-friendly format Printer-friendly format
Printer-friendly format Email this thread to a friend
Printer-friendly format Bookmark this thread
Home » Discuss » Latest Breaking News Donate to DU
 
dbt Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-31-11 04:14 AM
Original message
Verizon ditches $2 fee after customer uproar
Source: Reuters

Verizon Wireless has reversed its decision to charge a $2 fee for telephone and online bill payments, bowing to a storm of criticism from consumers and the U.S. communications regulator.

The biggest U.S. wireless operator retracted its decision on Friday, just a day after it announced the fee for one-time payments, which was to have begun January 15.

The consumer victory comes after Bank of America recently decided against a new $5 monthly fee for debit card users after consumers and lawmakers protested the charge. <snip>

The quick turn-around came after little more than a day of complaints, but not before the U.S. Federal Communications Commission said it was "concerned" about the fee and that it was looking into it.


Read more: http://www.reuters.com/article/2011/12/31/us-verizon-fc...
Refresh | +3 Recommendations Printer Friendly | Permalink | Reply | Top
Enthusiast Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-31-11 07:01 AM
Response to Original message
1. Consumers are tired of being abused.
It shouldn't stop with this.
Printer Friendly | Permalink | Reply | Top
 
DainBramaged Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-31-11 08:19 AM
Response to Original message
2. Great forum, nicely done!!!!!!!!!!!!
:yourock:
Printer Friendly | Permalink | Reply | Top
 
doodadem Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jan-03-12 12:00 PM
Response to Original message
3. Wait a minute..........
They are already charging a $3 fee in our area if you pay by automated phone. And I never can get the online payment system to work.
Printer Friendly | Permalink | Reply | Top
 
No Elephants Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jan-04-12 11:58 AM
Response to Original message
4. I refuse to do anything by phone without speaking to a customer service rep.
Even though hold times are sometimes annonying, I will not help put people out of jobs.

Of course, I cannot stop offshoring of customer service, but so far, the reps of the telephone company sound American.

Still, I'd rather see a person in another country with a job than give a computer more to do.
Printer Friendly | Permalink | Reply | Top
 
bighughdiehl Donating Member (284 posts) Send PM | Profile | Ignore Wed Jan-04-12 12:58 PM
Response to Original message
5. Ah, the 1 percent...
charging you just to exist.
Printer Friendly | Permalink | Reply | Top
 
DU AdBot (1000+ posts) Click to send private message to this author Click to view 
this author's profile Click to add 
this author to your buddy list Click to add 
this author to your Ignore list Wed Aug 27th 2014, 03:01 PM
Response to Original message
Advertisements [?]
 Top

Home » Discuss » Latest Breaking News Donate to DU

Powered by DCForum+ Version 1.1 Copyright 1997-2002 DCScripts.com
Software has been extensively modified by the DU administrators


Important Notices: By participating on this discussion board, visitors agree to abide by the rules outlined on our Rules page. Messages posted on the Democratic Underground Discussion Forums are the opinions of the individuals who post them, and do not necessarily represent the opinions of Democratic Underground, LLC.

Home  |  Discussion Forums  |  Journals |  Store  |  Donate

About DU  |  Contact Us  |  Privacy Policy

Got a message for Democratic Underground? Click here to send us a message.

© 2001 - 2011 Democratic Underground, LLC