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county worker Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Jan-17-11 06:31 PM
Response to Reply #67
81. Here is the reply
Dear ,


Thank you for your recent correspondence. We are always interested in
hearing from our customers, and regret it was this type of situation
that prompted you to contact us. Please accept our apology for any
inconvenience you may have encountered with the TVs.

By sharing your concerns, you have enabled us to address the issues and
provide feedback to the appropriate person. Truly, your remarks provide
forthright feedback that will enable Sears to achieve excellence in
everything we do.

Once again, we apologize for the situation with the TVs, and thank you
for contacting us.





Sincerely,

Miguel G.
Retail Customer Care
Sears Holdings Corporation


They had only sports on today.
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