You are viewing an obsolete version of the DU website which is no longer supported by the Administrators. Visit The New DU.
Democratic Underground Latest Greatest Lobby Journals Search Options Help Login
Google

Reply #37: Also the comments about people returning books and kids wrecking the kids section. [View All]

Printer-friendly format Printer-friendly format
Printer-friendly format Email this thread to a friend
Printer-friendly format Bookmark this thread
This topic is archived.
Home » Discuss » General Discussion Donate to DU
JVS Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Oct-03-11 08:39 AM
Response to Reply #24
37. Also the comments about people returning books and kids wrecking the kids section.
If you're letting people damage merchandise, you're bad for the store. Same if you're letting people return used stuff. It's not respecting the store's property.
Printer Friendly | Permalink |  | Top
 
  -Goodbye letter from Borders employee(s) (?) spills secrets of bookselling trade PSPS  Oct-02-11 11:30 PM   #0 
  - I am familiar with the book biz and sympathize 100%.  Hardrada   Oct-02-11 11:37 PM   #1 
  - Quick question: I'm looking for a book called, "I'm Above Retail (But Cashing the Check Anyway)"  wtmusic   Oct-02-11 11:39 PM   #2 
  - +1  progressoid   Oct-03-11 12:02 AM   #9 
  - LOL - Love the pic in your sig.  Beartracks   Oct-03-11 12:11 AM   #12 
  - !  LoZoccolo   Oct-03-11 12:21 AM   #14 
  - Uh-oh, all the shallow idiot fans of Nicholas Sparks Romance trash will be flaming that person.  Odin2005   Oct-02-11 11:45 PM   #3 
  - Ooh, more broad brush generalities!  Missy Vixen   Oct-03-11 12:35 PM   #73 
  - Pretty cranky is right ...  frazzled   Oct-02-11 11:47 PM   #4 
  - Now that I think about it, the manager of one of the Borders always creeped me out.  The Backlash Cometh   Oct-02-11 11:55 PM   #6 
  - Did you come in often and never buy anything?  Tunkamerica   Oct-03-11 12:03 AM   #10 
  - That's the weird part.  The Backlash Cometh   Oct-03-11 09:40 AM   #48 
     - Do you really mean that he was vaccuuming around you? Or do you mean  tblue37   Oct-03-11 05:57 PM   #94 
        - To give you an example, I sat down at a table which consisted of  The Backlash Cometh   Oct-03-11 10:59 PM   #100 
        - "Hovering" then, not "Hoovering"? I thought perhaps he was deliberately  tblue37   Oct-04-11 12:22 AM   #103 
           - Thank you very much. I appreciate the correction.  The Backlash Cometh   Oct-04-11 06:58 AM   #112 
           - "abboy?"  geardaddy   Oct-04-11 02:12 PM   #127 
              - annoy. I can't type--and I have clumsy fingers. When I am hurrying, I make typos and  tblue37   Oct-05-11 12:46 PM   #190 
                 - I know. I figured it was a typo.  geardaddy   Oct-05-11 05:00 PM   #192 
        - I get that alot, actually.  Warren DeMontague   Oct-04-11 12:55 AM   #106 
           - ha-ha.  The Backlash Cometh   Oct-04-11 06:59 AM   #113 
  - He probably thought you were going to steal something.  OnyxCollie   Oct-05-11 02:26 PM   #191 
  - Not just Borders. I worked at B&N for years and it was exactly the same.  Tunkamerica   Oct-03-11 12:02 AM   #8 
  - yuck  ribrepin   Oct-04-11 01:11 AM   #107 
  - "Toilet Book" as hazardous waste. (nt)  Kurovski   Oct-04-11 01:03 PM   #116 
  - When I worked at Borders, I caught a black teenager  OnyxCollie   Oct-05-11 10:03 AM   #170 
     - Was his color somehow indicative of his action?  Glassunion   Oct-05-11 10:50 AM   #175 
        - Are you trying to start a fight?  OnyxCollie   Oct-05-11 11:03 AM   #176 
           - No not trying to start a fight.  Glassunion   Oct-05-11 11:13 AM   #180 
              - I'll only use the word "individual" now.  OnyxCollie   Oct-05-11 11:19 AM   #183 
                 - A buddy who works in loss prevention told me about some black girls ...  CopingBarker   Oct-05-11 11:35 AM   #186 
                    - It's funny the media works in exactly the opposite way.  Glassunion   Oct-05-11 11:41 AM   #187 
  - Employees knew their stuff at the original Borders  caraher   Oct-03-11 03:22 AM   #20 
  - Too true  MorningGlow   Oct-03-11 04:07 PM   #78 
  - Wow -- you must have shopped at different Borders stores than I did.  Tesha   Oct-03-11 06:59 AM   #22 
     - Maybe you were easily dazzled. My eight year old nephew thinks I'm the smartest man in the world.  Hassin Bin Sober   Oct-03-11 11:27 PM   #102 
  - I like it.  Renew Deal   Oct-02-11 11:53 PM   #5 
  - Are those really "Secrets of the bookselling trade"? Doesn't seem like secrets at all.  Poll_Blind   Oct-02-11 11:58 PM   #7 
  - All due respect  alcibiades_mystery   Oct-03-11 12:20 AM   #13 
  - LOL, oh I agree with you. Definitely, heh heh. That was just the first example that....  Poll_Blind   Oct-03-11 12:55 AM   #16 
  - Here's the salt you'd need to take along with a Phillip K. Dick 'theory'....  Ikonoklast   Oct-03-11 11:12 AM   #58 
  - LOVE Phillip K Dick  CopingBarker   Oct-05-11 11:18 AM   #182 
  - there is nothing secret about that, and many complaints are common to other jobs  JI7   Oct-03-11 12:05 AM   #11 
  - It's definitely no secret about Oprah.  Initech   Oct-03-11 12:36 AM   #15 
     - In the Kitchen with Rosie  MorningGlow   Oct-03-11 04:13 PM   #79 
        - Sis got it for mom...not one recipe was prepared.  Kurovski   Oct-04-11 01:11 PM   #118 
        - For me, it was the Anne Geddes books. nt  OnyxCollie   Oct-05-11 10:06 AM   #171 
  - Some of these lines hint at a major attitude problem  lbrtbell   Oct-03-11 01:23 AM   #17 
  - Sorry, the customer ISN'T always right.  Behind the Aegis   Oct-03-11 02:01 AM   #18 
  - try putting THAT  druidity33   Oct-03-11 06:04 PM   #95 
     - I doubt I would be asked.  Behind the Aegis   Oct-03-11 11:20 PM   #101 
        - I've been asked a variation  druidity33   Oct-04-11 05:59 AM   #109 
        - I worked in retail for years and have never been asked that question.  Behind the Aegis   Oct-04-11 12:16 PM   #114 
           - well  druidity33   Oct-04-11 06:45 PM   #155 
              - The customer isn't always right.  Behind the Aegis   Oct-04-11 11:13 PM   #161 
                 - Of course they aren't  druidity33   Oct-05-11 05:49 AM   #165 
        - The customer isn't always right.  Kurovski   Oct-04-11 01:18 PM   #119 
           - "Make the customer think they're right"  Behind the Aegis   Oct-05-11 01:42 AM   #163 
              - Sometimes it is good to just fire the customer.  Glassunion   Oct-05-11 09:54 AM   #169 
  - Precisely  Sherman A1   Oct-03-11 02:57 AM   #19 
  - The 'Playboy' point was indicating something deeper, imo  Blue_Tires   Oct-03-11 07:30 AM   #24 
  - EWWWWWW!!!  Odin2005   Oct-03-11 08:22 AM   #34 
  - Found the thread from the archives  Blue_Tires   Oct-03-11 08:36 AM   #36 
  - I am one of those people the OP of that thread hates.  Odin2005   Oct-03-11 08:43 AM   #38 
     - Lot of colorful names from the past in that thread  Blue_Tires   Oct-03-11 08:51 AM   #42 
  - Also the comments about people returning books and kids wrecking the kids section.  JVS   Oct-03-11 08:39 AM   #37 
     - agreed  Blue_Tires   Oct-03-11 09:23 AM   #46 
     - and while the two people the corporation is willing to pay to run the entire place are off policing  Warren DeMontague   Oct-04-11 12:54 AM   #105 
  - I have worked in retail as well and no, the customer is not always right...  truebrit71   Oct-03-11 08:16 AM   #30 
  - The customer may not always be right but they do pay your salary -  lynne   Oct-03-11 08:21 AM   #33 
  - If someone can't tell the difference between "fiction" & "non-fiction,"  WolverineDG   Oct-03-11 12:19 PM   #69 
  - Are you sure you didn't apply to be a cop,  Throckmorton   Oct-03-11 12:31 PM   #71 
  - I think the disctinction is that there are many  GreenArrow   Oct-03-11 12:35 PM   #72 
  - How difficult is it to ask a follow up question?  WolverineDG   Oct-03-11 03:56 PM   #75 
  - I guess it depends.  GreenArrow   Oct-04-11 02:32 PM   #132 
  - But to be confused by the request is strange for someone who works there.  JVS   Oct-04-11 01:21 AM   #108 
     - I suspect it's simply a request that one  GreenArrow   Oct-04-11 02:52 PM   #134 
  - The staff knows the difference  sweetloukillbot   Oct-05-11 01:35 AM   #162 
  - Absolutely true!  DearHeart   Oct-05-11 06:45 PM   #195 
  - Unfortunately, there are customers who do NOT know the difference  DearHeart   Oct-05-11 06:43 PM   #194 
  - re: the customer  Warren DeMontague   Oct-03-11 04:01 PM   #76 
  - LOL!  Behind the Aegis   Oct-04-11 12:49 AM   #104 
  - HEEHEE!  Kurovski   Oct-04-11 01:34 PM   #121 
     - I've been on both sides of that equation, myself.  Warren DeMontague   Oct-04-11 02:04 PM   #126 
        - The thing is even when you are "better than all this" you still have a job to do.  Kurovski   Oct-04-11 02:31 PM   #131 
           - The majority of my retail experience was different. I was involved with a hip, indie company  Warren DeMontague   Oct-04-11 02:43 PM   #133 
              - it's always ten percent or so.  Kurovski   Oct-04-11 03:03 PM   #135 
                 - Let's just put it this way:  Warren DeMontague   Oct-04-11 05:05 PM   #149 
                    - LOL  Kurovski   Oct-04-11 05:34 PM   #152 
  - I agree  Blasphemer   Oct-03-11 05:06 PM   #81 
  - It could also be that they loved their job and are bitter that they're losing it.  Kurovski   Oct-04-11 01:43 PM   #122 
  - I don't know about the New York market, and I'm sure your store did great!  Kurovski   Oct-04-11 03:23 PM   #138 
  - I once had an English prof  laundry_queen   Oct-03-11 06:13 PM   #96 
  - It's true about any kind of reading at all. It keeps the mind active,  Kurovski   Oct-04-11 03:56 PM   #140 
  - Agreed.... sounds like a crap employee...  Cid_B   Oct-04-11 06:28 AM   #111 
  - Customer is always right?  geardaddy   Oct-04-11 02:19 PM   #128 
  - In my experience, the customer is never right.  Lucian   Oct-04-11 04:03 PM   #141 
  - LOL  Dorian Gray   Oct-05-11 05:57 AM   #166 
     - I can be if people aren't stupid or lazy.  Lucian   Oct-05-11 07:59 AM   #168 
  - I'm sorry... The customer is NOT always right.  Glassunion   Oct-04-11 04:57 PM   #146 
  - Thank you for taking the time to type this.  Kurovski   Oct-04-11 05:55 PM   #153 
  - There a lot of employers that "get it" and there are more and more waking up all the time.  Glassunion   Oct-04-11 06:57 PM   #157 
  - Thank you  ProudToBeBlueInRhody   Oct-04-11 09:49 PM   #160 
  - A few others who were apparently "right"  sweetloukillbot   Oct-05-11 02:06 AM   #164 
     - What's the problem?  Glassunion   Oct-05-11 11:07 AM   #177 
  - When the phone is ringing constantly  OnyxCollie   Oct-05-11 10:24 AM   #172 
  - Dear Borders Employee: Want to help me?...  Phentex   Oct-03-11 06:27 AM   #21 
  - Perfect!  Lizzie Poppet   Oct-03-11 11:33 AM   #63 
     - Ok..now I am envious.  dixiegrrrrl   Oct-05-11 11:47 AM   #188 
  - Refreshing. The public always gets to comment about retail workers -  xchrom   Oct-03-11 07:06 AM   #23 
  - Saw that on Facebook. One question . . .  HughBeaumont   Oct-03-11 07:35 AM   #25 
  - Because corporate decides what books go where, not the store employees. (nt)  jeff47   Oct-03-11 09:43 AM   #50 
  - Corporate mostly determines what is prominently displayed.  MilesColtrane   Oct-03-11 11:06 AM   #57 
  - I worked at Waldenbooks during the post 9/11 right-wing boom  ProudToBeBlueInRhody   Oct-03-11 05:44 PM   #90 
  - I never understood the thing about the right wing and the dozens of books their heroes had out.  HughBeaumont   Oct-03-11 06:56 PM   #98 
     - They are delusional, sick people.....  ProudToBeBlueInRhody   Oct-03-11 07:14 PM   #99 
  - Because they sold  CopingBarker   Oct-05-11 11:30 AM   #185 
  - That's not the "book biz"  WilliamPitt   Oct-03-11 08:07 AM   #26 
  - Yeah, the original author(s) call it an ode. Boingboing slapped their own title on there.  Kurovski   Oct-04-11 03:07 PM   #136 
  - I'm guilty of the 'quick question', even still...  Blue_Tires   Oct-03-11 08:07 AM   #27 
  - EPIC!  bigwillq   Oct-03-11 08:09 AM   #28 
  - I'm so glad I'm a CPS worker  Courtesy Flush   Oct-03-11 08:14 AM   #29 
  - Indeed, these delicate flowers have been through too much.  Z_I_Peevey   Oct-03-11 12:47 PM   #74 
  - I have a close friend who is an ex employee of Borders  AsahinaKimi   Oct-03-11 08:16 AM   #31 
  - Replace "books" with any other retail object and you've got the complaints of -  lynne   Oct-03-11 08:18 AM   #32 
  - Some of these sound like reasons they went under in the first place and this worker lost a job..  JVS   Oct-03-11 08:33 AM   #35 
  - And Barnes and Noble workers would write  Are_grits_groceries   Oct-03-11 08:45 AM   #40 
     - Why would someone let customers return books they know have been used?  JVS   Oct-03-11 08:48 AM   #41 
     - It was store policy.  Starry Messenger   Oct-03-11 08:59 AM   #44 
        - That sucks. You'd think corporate would care a bit more about keeping sales from being undone.  JVS   Oct-03-11 09:01 AM   #45 
           - You would think so, but they went out of business.  Starry Messenger   Oct-03-11 09:40 AM   #49 
     - exactly right  druidity33   Oct-04-11 06:19 AM   #110 
  - What a collection of jerks  AngryAmish   Oct-03-11 08:44 AM   #39 
  - I think the bottom line for many retail employees at bookstores is that those folk would rather...  David Sky   Oct-03-11 08:53 AM   #43 
  - Ode to an Unemployed Hipster Asshole  Dreamer Tatum   Oct-03-11 09:33 AM   #47 
  - I rarely experienced anything but annoyed condescension from Borders employees  Tuvok Obama   Oct-03-11 10:08 AM   #53 
  - Secrets of How to Annoy Bookstore Employees (apparently)  KurtNYC   Oct-03-11 10:03 AM   #51 
  - "...texting this to myself..."  Dr. Strange   Oct-03-11 11:14 AM   #59 
  - Always loved the Xerox question...  sweetloukillbot   Oct-04-11 04:53 PM   #144 
  - what secrets is he exposing? seems like a crank who hated his job and hates customers  WI_DEM   Oct-03-11 10:03 AM   #52 
  - Agreed.  InvisibleTouch   Oct-03-11 10:23 AM   #55 
  - KNR...and if they just had the last one, I'd KNR for that...  joeybee12   Oct-03-11 10:15 AM   #54 
  - Worked in a bookstore chain for 20 years; not B&N or Borders and I agree  DearHeart   Oct-03-11 10:30 AM   #56 
  - +1  GoCubsGo   Oct-03-11 11:33 AM   #62 
  - My Borders was hipsters and nerds and retired teachers  sweetloukillbot   Oct-04-11 04:56 PM   #145 
  - welcome to the site!  Blue_Tires   Oct-03-11 12:23 PM   #70 
  - Thanks! I've been lurking here for years!!  DearHeart   Oct-03-11 05:19 PM   #82 
  - Thanks and welcome  ProudToBeBlueInRhody   Oct-03-11 05:33 PM   #87 
  - Poor snooty hipster. Well he or she wont have to put up with us annoying customers much longer...  leeroysphitz   Oct-03-11 11:18 AM   #60 
  - Yeah that's it...this one note that would be written in the future.  Kurovski   Oct-04-11 01:32 PM   #120 
  - I'm an old guy in the suburbs, could you tell me where the" Hipster"  Kurovski   Oct-04-11 01:54 PM   #123 
     - Animal Collective playing on the PA  sweetloukillbot   Oct-04-11 05:00 PM   #147 
        - I'm even older than i thought. (nt)  Kurovski   Oct-04-11 05:05 PM   #148 
  - cool note  Liberal_in_LA   Oct-03-11 11:21 AM   #61 
  - For those who have worked retail- ya'll totally get this. For those who haven't...  Desertrose   Oct-03-11 11:40 AM   #64 
  - OK - I'll bite  LibertyLover   Oct-03-11 11:47 AM   #65 
  - LOL! He's every bit as good a writer as...  Phentex   Oct-03-11 11:49 AM   #66 
  - He wrote Nights of Rodanthe  taterguy   Oct-03-11 05:23 PM   #83 
  - Things I could add to that list.  Starry Messenger   Oct-03-11 12:10 PM   #67 
  - Right on the money!!  DearHeart   Oct-03-11 05:25 PM   #84 
  - Why aren't we running things?  Starry Messenger   Oct-03-11 05:50 PM   #91 
  - "Do you work here?"......  ProudToBeBlueInRhody   Oct-03-11 05:35 PM   #89 
     - I can see Elaine Bennis of Seinfeld grabbing the customer's head in two hands  Kurovski   Oct-04-11 03:12 PM   #137 
  - Well they should be happy now that they don't have to be miserable at that job anymore.  Shagbark Hickory   Oct-03-11 12:17 PM   #68 
  - I think the opposite might be true. Everyone complains about some element of their job.  Kurovski   Oct-04-11 01:58 PM   #124 
  - I was a bookstore worker for many years  MorningGlow   Oct-03-11 04:04 PM   #77 
  - Bookstore secrets  chowder66   Oct-03-11 04:51 PM   #80 
  - I also worked in a bookstore for many years.  DearHeart   Oct-03-11 05:32 PM   #86 
  - I worked there too  chowder66   Oct-03-11 05:57 PM   #93 
  - Welcome to DU, booklover & DearHeart!  Kurovski   Oct-04-11 02:01 PM   #125 
  - Interesting about the L Ron Hubbard books!  mainer   Oct-04-11 01:08 PM   #117 
     - That was the only group I ever knew that did that.  chowder66   Oct-04-11 03:23 PM   #139 
  - LOL, great list (coming from a former Walden employee)  ProudToBeBlueInRhody   Oct-03-11 05:28 PM   #85 
  - Dear former Borders employee, your complaints are noted. Sincerely, fully employeed B&N employee.  Exilednight   Oct-03-11 05:34 PM   #88 
  - Time to lighten up.....  rationalcalgarian   Oct-03-11 05:53 PM   #92 
  - hehe..."101 Ways to Start a Fight "  Kurovski   Oct-04-11 09:44 PM   #159 
  - "We hate a book when it becomes popular"  AngkorWot   Oct-03-11 06:15 PM   #97 
  - I hate when a book becomes popular because of a film  pokerfan   Oct-04-11 05:17 PM   #150 
  - The choice to have plush toys, puzzles and action figures was  DearHeart   Oct-05-11 06:37 PM   #193 
     - Unpacking plushies instead of books was kinda pathetic.  OnyxCollie   Oct-05-11 09:55 PM   #197 
  - Too late to rec'.  Kurovski   Oct-04-11 01:00 PM   #115 
  - Pretty obvious why they went out of business with employees like this.  hugo_from_TN   Oct-04-11 02:20 PM   #129 
  - Pretty obvious you've never worked retail  quiller4   Oct-04-11 04:14 PM   #142 
     - That must be why you are a former bookstore manager.  Rex   Oct-05-11 11:11 AM   #179 
     - Seriously.  JVS   Oct-05-11 11:23 AM   #184 
     - What was your job in customer service and who were your clients? nt  OnyxCollie   Oct-05-11 10:10 PM   #198 
     - Bagged groceries for 2 years and worked with customers in a paint store for another 2.  hugo_from_TN   Oct-05-11 10:51 PM   #199 
  - Reads like a bitter grapes checklist.  Rex   Oct-04-11 02:21 PM   #130 
  - Wow.....awesome classism, dude  ProudToBeBlueInRhody   Oct-04-11 04:50 PM   #143 
     - Well you would be guessing wrong.  Rex   Oct-04-11 05:18 PM   #151 
  - My favorite:  Liberalynn   Oct-04-11 06:15 PM   #154 
  - OMG  Kurovski   Oct-04-11 07:06 PM   #158 
     - No Christopher Meloni isn't one of my housepets.  Liberalynn   Oct-05-11 11:17 AM   #181 
  - Well if I got this kind of customer service at my book store I'd use my kindle.  TNLib   Oct-04-11 06:56 PM   #156 
  - The coupon usually says who can redeem  itsrobert   Oct-05-11 06:03 AM   #167 
  - "Are these books in any order?"  OnyxCollie   Oct-05-11 10:44 AM   #173 
  - I'm sad that they all lost their jobs and I personally will miss my local Borders  Glassunion   Oct-05-11 10:49 AM   #174 
  - Well, now I don't feel so bad about Border's going out of business.  TheManInTheMac   Oct-05-11 11:11 AM   #178 
  - There's a whole lotta douche in that poster, former Borders employee.  Bunny   Oct-05-11 11:49 AM   #189 
  - good joke in the comments  Enrique   Oct-05-11 06:59 PM   #196 
 

Home » Discuss » General Discussion Donate to DU

Powered by DCForum+ Version 1.1 Copyright 1997-2002 DCScripts.com
Software has been extensively modified by the DU administrators


Important Notices: By participating on this discussion board, visitors agree to abide by the rules outlined on our Rules page. Messages posted on the Democratic Underground Discussion Forums are the opinions of the individuals who post them, and do not necessarily represent the opinions of Democratic Underground, LLC.

Home  |  Discussion Forums  |  Journals |  Store  |  Donate

About DU  |  Contact Us  |  Privacy Policy

Got a message for Democratic Underground? Click here to send us a message.

© 2001 - 2011 Democratic Underground, LLC