Reply #4: I am kicking them to the curb next week ...

[Myrina]

I simply don't understand why
a/their channel lineups are so freakin' expensive and
b/they treat longtime customers like shit.
(Both semi-rhetorical questions).

And everytime I talk to 'customer retention' at Comcast, they fall all over themselves offering a half-assed 'deal' and then it never actually manages to show up on my bill.

I'm switching to U-verse which, having heard good and bad about them, I'll be getting 200 channels and high speed internet for almost HALF what I was paying Comcast.

Enough, already.