Reply #94: problem is that he may not be able to do so without opening himself up to liability

[vadawg]

thats what im tryint to get at, our rules are that as long as we follow our SOP's and have good faith then the dept backs us, we are not allowed to apoligise even though sometimes you would like to but its the number one thing we all know, we apoligise then we accept the liability, we are told you keep your mouth closed and let the supervisors do the talking....