Reply #57: The customer is always right and how may I provide you good sevice today?

[Mithreal]

The customer talk is some sort of weird business philosophy. There are few businesses any longer that put customer care above the short term bottom line despite examples to the contrary. You are not going to convince people who know the classroom that public schools should be run like businesses. The teacher is not providing a service to a student. It is a collaboration. Your metaphor is weak.

The "sorry you don't understand that" is soooo hostile. Why not elaborate and give a reasoned argument for your opinion? But it was not meant to elicit discussion, right? I am probably misreading your intent. If so, I apologize.