CitiBank: "Pay Your Bills & We'll Raise Your Interest"

[Yes We Did]

My mother called me today all pissed off. She had gotten off the phone with CitiBank. It seems they decided to raise her interest rate... again. Last time they did this she called up and they lowered it back down.

Note: She has NEVER been late with a payment; never. And she's had them for over 10 years.

So, like I said, she called them to figure out why they raised her interest rate again and to get it lowered again.

This is what they told her:

"Too many of our customers are not paying their bills, so we have to raise the rates on those who are paying to recover our losses."

She canceled her card. She transferred her balance to another card.

Do you believe that shit? We bail them out and they turn around and do this shit to the same people who help keep them in business.

Ridiculous.