When we are offering credit and opening a new account we have to provide the customer documents and clearly state the terms of the credit to the customer.
If I sat there and did NOT explain and disclose the terms of the credit to the customer I would be setting us up for a lawsuit. We have been told by corporate that we are LEGALLY REQUIRED to disclose this information and to volunteer this information to the customer.
I was not telling him what to do - I was simply making him aware of the terms of the credit agreement, which we are legally required to do.
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