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Home » Discuss » Archives » General Discussion (1/22-2007 thru 12/14/2010) Donate to DU
SmileyRose Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Aug-17-08 02:06 PM
Response to Reply #6
25. Personally
I think utility companies are generally souless evil entities. If they gave a flying snot about humanity they would post on every single bill a number to a person assigned to work out payment arrangements with folks who hit temporary hard times like your Mom. They should also put clearly on every single bill how one can get help with utilities through various approved government and charity programs. I would also like to see utilities be set up to add account information like if someone is quite ill or elderly and be required to send someone out there in person - even if it's "the meterman" to find out what's going on before the service is shut down. But utilities seem almost gleeful about kicking people when they are down.

Now, for the folks who just ignore the late notices and get 2/3/4 months behind and don't bother trying to deal with it at all, I have no problem shutting them down to get their attention.
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