Reply #40: Same thing happened here in western CT

[MANative]

We have several TVs, but only the one in the family room is hooked up to digital cable with a box - the others are just the regular cable feed. I was furious, not just because of this but also all the service problems we've had for the last 3 years since "upgrading" to digital. Called the customer service line and let them have it with a really snarky list of questions and my own answers. Was told that we could "further upgrade" and spend $2/box for the other TVs, and an additional $5 for each set for the service. Add it all up, and this so-called service improvement would cost us an additional $35/month on top of the $120 we pay now for sub-standard service.

:mad: :grr: