And I asked them, politely, why they lied to me. They had said they NEVER intended to use Frank Luntz after the program. Turns out that wasn't true.
My second email:
Dear Viewer Services;
Did you (PBS) change your mind about using Frank Luntz in the post-debate discussions? Your April news release said that Mr. Luntz would appear immediately following the debate:
''...immediate public feedback on the performance of the candidates will be conducted by noted pollster Frank Luntz, who will also appear on 'Tavis Smiley' on PBS the following evening to discuss his findings."
Can you explain why there was a change in the use of Mr. Luntz? Was it in response to objections from fair-minded people? Your response to me infers that I was mistaken, and that you never intended for Mr. Luntz to appear after the debate, yet your own press release in April said otherwise.
I await your clarification. Thank you in advance for your response.
Sincerely,
--------------------------------------
Their chickenshit response:
Thank you for writing to PBS. Viewer input is very important to us and every
message we receive is read and forwarded to the appropriate department. Due
to the large volume of e-mail, we cannot guarantee a personal response to all
inquiries. Please read on though, because your questions may be addressed in
this message.
Want to know when a program will air, or if it will be rebroadcast? Your local
station can tell you! Visit http://www.pbs.org/stationfinder/ to see your
local program schedule or contact your PBS member station.
Looking for the website or mailing address for your favorite show? You can
find contact information for most PBS Programs at
http://www.pbs.org/search/search_contacts.html
Looking for the mailing address of Ken Burns? Wondering why some PBS programs
aren't closed-captioned? Hoping to contact your local station? Find the
answers to these questions and many more--perhaps yours--at our Frequently
Asked Questions page online at: http://www.pbs.org/aboutpbs/aboutpbs_faqs.html
Interested in purchasing video products? Visit shopPBS
at:http://www.shoppbs.com or call PBS Home Video at (800) 645-4PBS. If you are
an educator, visit Shop PBS for Teachers at: http://www.shoppbs.com/teachers
or call PBS Video at (800) 344-3337. You can find contact information for
shopPBS at: http://www.shoppbs.org/helpdesk/
Again, thank you for your interest in PBS. We hope you continue to enjoy and
support the wide variety of programs and related services available from your
local PBS station.
PBS Viewer Services.