Reply #31: Mike's usually nicer to callers than Randi is.

[clbuck]

For example, a few weeks ago, Cassie was a scared and nervous, 14 year old caller whose only guardian (her brother) was to be sent off to Iraq. He held her over a whopping 3 segments, and didn't talk down to her once. Mike is usually pretty good with supportive callers, unless they tend to drone on, in which case, he pulls out his "ice pick". That is better than rudely hanging up, and he holds callers over a break if he takes them too close to a break.

He also does his occasional "Kids Night" programs when 13-17 year olds call in all night; he treats them with class, even the occasional conservative kid.

If Randi would adopt some of Mike's class, while retaining her humor, she would be much better.