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Reply #31: Try cancelling service of someone who died. [View All]

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Home » Discuss » Archives » General Discussion (01/01/06 through 01/22/2007) Donate to DU
Rosemary2205 Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-21-06 06:22 PM
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31. Try cancelling service of someone who died.
I had no problem with grandma's credit cards, bank account, etc. They froze the accounts right on the phone and asked for a copy of the death certificate and gave me the fax #. Within 3 days they were all closed. I didn't spend more than 3 minutes on the phone with any of them.

AOHell kept me on the phone for 20 minutes basically accusing me of being a damn liar and scam artist. (But the service was just used 2 weeks ago!! -- well duh, she was alive 2 weeks ago) I finally told them the card was cancelled already and they were more than welcome to destroy the credit of the dead woman and hung up.

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