You are viewing an obsolete version of the DU website which is no longer supported by the Administrators. Visit The New DU.
Democratic Underground Latest Greatest Lobby Journals Search Options Help Login
Google

Question for those in the restaurant biz (or not) [View All]

Printer-friendly format Printer-friendly format
Printer-friendly format Email this thread to a friend
Printer-friendly format Bookmark this thread
Home » Discuss » The DU Lounge Donate to DU
LuckyTheDog Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-25-11 10:51 PM
Original message
Question for those in the restaurant biz (or not)
Advertisements [?]
Edited on Fri Nov-25-11 10:59 PM by LuckyTheDog
If a restaurant runs out of something, should the waiter:

1) Return to the table, apologize, and offer the patron a chance to order something else; or
2) Simply substitute another dish of his choosing without warning or explanation?

On Thanksgiving (when, for the first time in years, we decided to eat out on that holiday), option #2 happened with one of our three entrees and all of our desserts.

Doesn't that seem odd?

Refresh | 0 Recommendations Printer Friendly | Permalink | Reply | Top
 
  -Question for those in the restaurant biz (or not) LuckyTheDog  Nov-25-11 10:51 PM   #0 
  - 2  Kali   Nov-25-11 10:55 PM   #1 
  - OMG! I put the wrong number  Kali   Nov-26-11 12:26 AM   #4 
  - #1 all the time  Angry Dragon   Nov-26-11 12:16 AM   #2 
  - It's beyond odd. What was ordered and what was replaced?  Duer 157099   Nov-26-11 12:22 AM   #3 
  - For the entree...  LuckyTheDog   Nov-26-11 07:52 AM   #5 
     - Having grown up in the restaurant trade...  Chan790   Nov-26-11 08:23 AM   #6 
        - No, this was no "kid"...  LuckyTheDog   Nov-26-11 08:46 AM   #7 
        - You had a bad waiter  blogslut   Nov-26-11 09:34 AM   #8 
        - I'm surprised that haddock is not considered a quality fish  grasswire   Nov-26-11 11:52 AM   #12 
        - No, I was saying I don't think it's a high-quality fish.  Chan790   Nov-26-11 11:59 AM   #13 
           - interesting  grasswire   Nov-26-11 01:36 PM   #18 
        - But isn't it up to the server to acknowledge such an obvious substitution as whipped vs. ice cream?  Gormy Cuss   Nov-26-11 01:26 PM   #17 
        - I might have gotten the bread pudding anyway  LuckyTheDog   Nov-26-11 04:32 PM   #20 
        - It Is the Server's Job -Attitudey and Inattentive or Not  we can do it   Nov-27-11 08:45 AM   #29 
        - I didn't "grow up in the restaurant trade", but I have eaten in almost  A Simple Game   Nov-26-11 02:15 PM   #19 
        - This Person Who Paid Their Way Thru College Serving Agrees 100%  we can do it   Nov-27-11 08:49 AM   #30 
           - I have seen that happen too often. Thanks for the response. n/t  A Simple Game   Nov-27-11 09:42 AM   #31 
        - Your opinion about haddock is bizarre. Refusing service over a 7% tip is bizarre.  WinkyDink   Nov-26-11 04:45 PM   #22 
        - Those Are Not Small Substitutions, Good Thing You Got Out  we can do it   Nov-27-11 08:41 AM   #28 
  - As a former waitress it pays to be professional and most restaurants are  lunatica   Nov-26-11 10:15 AM   #9 
  - It's possible your order was mixed up with someone elses.  lunatica   Nov-26-11 10:16 AM   #10 
  - No.  WinkyDink   Nov-26-11 04:46 PM   #23 
  - definitely seems odd  fishwax   Nov-26-11 10:31 AM   #11 
  - Definitely #1 if I ordered something and they gave me something else in  madmom   Nov-26-11 12:02 PM   #14 
  - No-Brainer...  WillParkinson   Nov-26-11 12:14 PM   #15 
  - #1, because if he resorts to #2, I'm not paying for what HE wants me to eat.  Ikonoklast   Nov-26-11 01:03 PM   #16 
  - NEVER Option 2!!!!!!!  WinkyDink   Nov-26-11 04:37 PM   #21 
  - Running out of stuff can happen but should be anticipated  era veteran   Nov-26-11 06:53 PM   #24 
  - Let me giess how often you'll return to THAT place.  trof   Nov-26-11 07:00 PM   #25 
  - #2, WTF? I have never had that happen to me  Skittles   Nov-27-11 01:07 AM   #26 
  - maybe that's because they've heard about the ass kickings, hon n/t  grasswire   Nov-27-11 01:32 AM   #27 
  - #1 always  TorchTheWitch   Nov-27-11 11:22 AM   #32 
  - I've worked for the airlines since 1989, but before that I did food service.  pink-o   Nov-27-11 12:58 PM   #33 
  - Disappear for over an hour in search of the item  Nikia   Nov-27-11 05:31 PM   #34 
 

Home » Discuss » The DU Lounge Donate to DU

Powered by DCForum+ Version 1.1 Copyright 1997-2002 DCScripts.com
Software has been extensively modified by the DU administrators


Important Notices: By participating on this discussion board, visitors agree to abide by the rules outlined on our Rules page. Messages posted on the Democratic Underground Discussion Forums are the opinions of the individuals who post them, and do not necessarily represent the opinions of Democratic Underground, LLC.

Home  |  Discussion Forums  |  Journals |  Store  |  Donate

About DU  |  Contact Us  |  Privacy Policy

Got a message for Democratic Underground? Click here to send us a message.

© 2001 - 2011 Democratic Underground, LLC