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Reply #41: It's not only the internet and cars that make people feel brave to be rude [View All]

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Home » Discuss » Archives » General Discussion (Through 2005) Donate to DU
BuelahWitch Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-27-03 05:41 PM
Response to Original message
41. It's not only the internet and cars that make people feel brave to be rude
..try talking to them over the phone for a living. I did customer service (NOT telemarketing) for years and have a very low opinion of my fellow man and woman as a result. Of course, no matter how abusive they are you have to take it, which I understood if they had a legitimate beef; if they just called an 800 number to bitch my finger itched at the "release" button many times (and sometimes didn't just itch). I once had a guy tell me I was a "goody-goody" because I wouldn't get into a fight with him. I said I'd been called worse by better and then my finger hit that old "release" button...
:evilgrin:
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