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Reply #22: Nope. Their tools are no longer good enough to guarantee like that. [View All]

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saras Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Dec-04-11 02:13 PM
Response to Reply #21
22. Nope. Their tools are no longer good enough to guarantee like that.
I went there this year to replace a couple of lost things. One was a pair of Craftsman diagonal cutters that I had used for some fifteen years. I cut the points off of thousands of drywall screws with them, with no damage to the blades - I used them for electronics as well, and after fifteen years of drywall screws, they were still sharp enough to strip 30 gauge wire.

I went for a new pair, and took a drywall screw with me for a test. They only had one kind of cutter anywhere near the right size (6"), and one cut left a divot in the blades the size of the drywall screw, with no effect at all on the screw. Didn't even damage the threads. So obviously I didn't buy them. I need to find out who still makes good tools, and order something.

It's perfectly obvious that they're not going to give a lifetime guarantee on THAT pair of cutters.
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  -Sears Reverses "Sneaky" Up Sales Policy.: MSNBC Stuart G  Dec-03-11 06:50 AM   #0 
  - Not defending the practice, but one would think the price alone...  hlthe2b   Dec-03-11 06:55 AM   #1 
  - Agreed. Who doesn't notice a $440 extra charge?  Atman   Dec-03-11 07:08 AM   #2 
     - The first crime was that the retailer added something you didn't ask for...  rfranklin   Dec-03-11 07:13 AM   #3 
     - I think the man's point is, why is a large respectable retailer trying to cheat the customer?  Demit   Dec-03-11 07:22 AM   #4 
     - If you scratch the surface, Sears isn't really that respectable.  RC   Dec-03-11 07:44 AM   #5 
        - Lol! I've hated Sear's ever since they refused my husb & me a credit card in 1972.  Demit   Dec-03-11 07:50 AM   #6 
        - They didn't care much about their image in 1988 when I worked there...  bhikkhu   Dec-04-11 02:45 PM   #23 
        - To be fair, Sears was the rare corporation to pay their Nat. Guardsmen  hlthe2b   Dec-03-11 07:55 AM   #7 
           - No, their employee treatment has fallen.  Chan790   Dec-04-11 11:56 AM   #18 
     - They're the same people  cloudbase   Dec-03-11 09:04 AM   #9 
  - Retailers prey on the ignorance of consumers  liberal N proud   Dec-03-11 08:19 AM   #8 
  - That, in a nutshell, says it all.  russspeakeasy   Dec-04-11 11:51 AM   #17 
  - Consumers should not have to opt out, Sears needs to cut the sleaze out of their website. n/t  Jefferson23   Dec-03-11 09:07 AM   #10 
  - I agree, consumers shouldn't have to opt out, but...  Atman   Dec-03-11 09:34 AM   #12 
     - THAT is unethical, highly crafted sleaze, I agree. I have no interest  Jefferson23   Dec-03-11 01:36 PM   #15 
  - My hubby used to ALWAYS by craftsman tools, because they were guaranteed for  madmom   Dec-03-11 09:12 AM   #11 
  - They never stopped but there were items it never applied to.  Chan790   Dec-04-11 11:58 AM   #19 
     - If I remember correctly this was a simple wrench.  madmom   Dec-04-11 12:08 PM   #20 
        - See that should have been covered...  Chan790   Dec-04-11 12:17 PM   #21 
           - Nope. Their tools are no longer good enough to guarantee like that.  saras   Dec-04-11 02:13 PM   #22 
  - Sears is run by crooks.  knitter4democracy   Dec-03-11 09:44 AM   #13 
  - Who DOESN'T check the cart?  MH1   Dec-03-11 10:07 AM   #14 
  - Sears Cheats People..Nothing New...Here is a story:  Stuart G   Dec-04-11 09:12 AM   #16 
 

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