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Verizon ditches $2 fee after customer uproar [View All]

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dbt Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-31-11 04:14 AM
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Verizon ditches $2 fee after customer uproar
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Source: Reuters

Verizon Wireless has reversed its decision to charge a $2 fee for telephone and online bill payments, bowing to a storm of criticism from consumers and the U.S. communications regulator.

The biggest U.S. wireless operator retracted its decision on Friday, just a day after it announced the fee for one-time payments, which was to have begun January 15.

The consumer victory comes after Bank of America recently decided against a new $5 monthly fee for debit card users after consumers and lawmakers protested the charge. <snip>

The quick turn-around came after little more than a day of complaints, but not before the U.S. Federal Communications Commission said it was "concerned" about the fee and that it was looking into it.


Read more: http://www.reuters.com/article/2011/12/31/us-verizon-fc...
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