Honeycombe8
(1000+ posts)
Send PM |
Profile |
Ignore
|
Sat Dec-08-07 08:41 AM
Response to Original message |
| 28. CompUSA had a bad reputation, I think. Years ago when looking for my first computer... |
|
I went into a CompUSA. I wasn't ready to buy, and I'm glad I didn't buy there. Because later, after I had a computer, I researched buying computers on the Internet. There I found a campaign of sorts being waged against CompUSA by a disgruntled customer. Now, normally I don't pay much attention to ONE disgruntled customer. But I read his story, and it was indeed a nightmare of a story. It left me wondering about CompUSA's business practices. How they could treat a customer in that way. And at the least, how stupid were they for not simply resolving this customer's complaint instead of letting him loose on the internet to damage their reputation (it wouldn't have cost them much to replace his computer or whatever his gripe was). For one thing, because of the disgruntled customer's story, I did not buy any computer items from that store....ever. So right there it cost the company thousands of dollars, and that's just from ME. Others no doubt felt the same way.
Coupled with that customer's tale of woe were other complaints I ran across.
I'm not surprised this company is being sold. But I AM surprised it stayed in business as long as it did.
|
| -CompUSA, Falling to Competition, to Shut Down After Holidays |
Roland99 |
Dec-08-07 01:13 AM |
#0 |
 -
Wow. Very sad. |
Finnfan |
Dec-08-07 01:20 AM |
#1 |
| -
I made the mistake of going into a CompUSA once |
dwickham |
Dec-08-07 01:21 AM |
#2 |
 -
I had a similar issue... |
ingac70 |
Dec-08-07 01:33 AM |
#3 |
| -
Here's the honest truth: |
Finnfan |
Dec-08-07 01:43 AM |
#4 |
| -
I KNEW.. |
sendero |
Dec-08-07 07:38 AM |
#22 |
 -
Yep ,,,just like those cheap $50 printer deals but then the replacement ink cost $34.95 |
L0oniX |
Dec-08-07 09:52 AM |
#35 |
| -
Exactly.. |
sendero |
Dec-08-07 11:34 AM |
#45 |
| -
We sold a Lexmark at a COMPUSA I worked at that was cheaper than the ink... |
Alexander |
Dec-08-07 05:21 PM |
#49 |
| -
I had a printer once |
kgfnally |
Dec-08-07 11:52 PM |
#57 |
| -
I used to work for Xerox |
jobendorfer |
Dec-09-07 04:46 PM |
#65 |
| -
The problem is with that type of thinking. |
indie_ana_500 |
Dec-08-07 08:35 AM |
#25 |
| -
Thanks for the insight... |
Jeff In Milwaukee |
Dec-08-07 08:39 AM |
#27 |
| -
That was why the Apple store within a store was such a good idea. |
alfredo |
Dec-08-07 10:46 AM |
#40 |
| -
CompUSA cut their higher paid sales people (more experienced) |
SharonAnn |
Dec-09-07 12:38 AM |
#58 |
| -
Circuit City did that. |
mahatmakanejeeves |
Dec-09-07 08:05 AM |
#62 |
| -
CompUSA did it long before Circuit City did. Years before. |
SharonAnn |
Dec-09-07 11:09 PM |
#71 |
| -
The a good business model for a store.... |
Aviation Pro |
Dec-08-07 09:13 AM |
#31 |
| -
That's pretty much how I treat Bestbuy, Circuit City, etc. |
piedmont |
Dec-09-07 05:10 PM |
#66 |
| -
I went to an Apple store recently |
silverojo |
Dec-08-07 01:50 AM |
#6 |
| -
And I thought Demunderground would be the last place I would have to suffer linux fanboy posts |
liberation |
Dec-08-07 02:53 AM |
#9 |
| -
Why not? We've had to listen to the Macintologists for years here. n/t |
QC |
Dec-08-07 08:39 AM |
#26 |
| -
Somewhere Between Completely Unlikely and Total B.S. |
clixtox |
Dec-08-07 03:00 AM |
#10 |
| -
Complete and utter B.S. |
ret5hd |
Dec-08-07 07:06 PM |
#53 |
| -
yikes |
Neverarepublican |
Dec-08-07 05:38 AM |
#13 |
| -
That's nice. But did you know that Linux causes penile cancer? n/t |
IanDB1 |
Dec-08-07 06:09 AM |
#14 |
| -
I find that hard to believe |
kedrys |
Dec-08-07 07:37 AM |
#21 |
| -
No, BSD with a paint job. All Apple did was make UNIX accessible to |
alfredo |
Dec-08-07 10:58 AM |
#43 |
| -
Deleted message |
Name removed |
Dec-08-07 08:25 AM |
#24 |
| -
I don't believe you. n/t |
rolleitreks |
Dec-08-07 08:57 AM |
#29 |
| -
that store must have been infiltrated by M$ agents |
lanlady |
Dec-08-07 09:23 AM |
#32 |
| -
Personally, I don't believe a word of it. |
Lorien |
Dec-08-07 11:03 AM |
#44 |
| -
Thanks for that one, silverojo |
slackmaster |
Dec-08-07 09:39 AM |
#33 |
| -
OpenBSD rox dude ...one of the most secure OS's out there. |
L0oniX |
Dec-08-07 09:57 AM |
#36 |
| -
oh god, linux lovers lurking in liberal lands? |
Elrond Hubbard |
Dec-08-07 10:22 AM |
#39 |
| -
Most of the liberal computer folk I know are linux fans |
melody |
Dec-09-07 12:54 PM |
#63 |
| -
No shit. |
ryanmuegge |
Dec-09-07 05:57 PM |
#67 |
| -
that little penguin is a hardcore repuke!! |
Elrond Hubbard |
Dec-09-07 10:00 PM |
#68 |
| -
Obviously a trendy corporation is more ideologically pure than a free system developed... |
JVS |
Dec-09-07 10:06 PM |
#70 |
| -
No such thing as "idelogical" purity and even then it just leads to idiocy |
melody |
Dec-10-07 04:32 AM |
#72 |
| -
And where exactly did this take place? |
Lorien |
Dec-08-07 10:58 AM |
#42 |
| -
Bull. nt |
onehandle |
Dec-08-07 02:35 PM |
#47 |
| -
Bullshit. (NT) |
Tesha |
Dec-08-07 06:29 PM |
#50 |
| -
I'm sorry, but I don't buy that. |
MUAD_DIB |
Dec-08-07 07:45 PM |
#54 |
| -
the exception that proves the rule |
antifaschits |
Dec-08-07 08:28 PM |
#56 |
| -
My experience is similar. The staff was not very helpful |
JVS |
Dec-09-07 10:03 PM |
#69 |
| -
Never had a problem with either CompUSA or Apple |
Sherman A1 |
Dec-08-07 02:52 AM |
#8 |
| -
That's not news |
silverojo |
Dec-08-07 01:47 AM |
#5 |
| -
That's too bad for the folks working at the stores |
Sherman A1 |
Dec-08-07 02:48 AM |
#7 |
| -
The end of the "computer store"... |
regnaD kciN |
Dec-08-07 03:20 AM |
#11 |
| -
Another interesting thing is the variety you once had |
pabsungenis |
Dec-08-07 06:36 AM |
#15 |
| -
Wrong post spot |
jzodda |
Dec-09-07 04:09 AM |
#59 |
| -
Not to mention, buying online . . . |
MrModerate |
Dec-08-07 05:03 AM |
#12 |
| -
Fry's is awesome |
dailykoff |
Dec-08-07 07:01 PM |
#52 |
| -
End of the Line for CompUSA |
lanlady |
Dec-08-07 07:35 AM |
#16 |
| -
They closed most of the stores last year in the Northeast anyway |
DainBramaged |
Dec-08-07 07:35 AM |
#17 |
| -
That's where the guys from the Chinese Embassy used to buy their high powered laptops in DC! nt |
MADem |
Dec-08-07 07:35 AM |
#18 |
| -
Northwest stores also closed last year |
PetrusMonsFormicarum |
Dec-08-07 07:35 AM |
#19 |
| -
I remember an investment "advisor" from Merrill Lynch calling me up |
DFW |
Dec-08-07 07:35 AM |
#20 |
| -
That's like Merrill Lynch selling Martha Stewart's ImClone shares to their less |
1932 |
Dec-08-07 08:57 AM |
#30 |
| -
Good riddance. I have been asking questions for 15 yrs at CompUSA and never once got a right answer |
slampoet |
Dec-08-07 10:52 AM |
#41 |
| -
Carlos Slim is Out $1.5 Billion? |
mahatmakanejeeves |
Dec-08-07 07:47 AM |
#23 |
| -
CompUSA had a bad reputation, I think. Years ago when looking for my first computer... |
indie_ana_500 |
Dec-08-07 08:41 AM |
#28 |
| -
Stopped buying from them years ago |
MurrayDelph |
Dec-08-07 10:04 AM |
#37 |
| -
Wow. What a story. You are unbelievably patient. I wouldn't have lasted... |
indie_ana_500 |
Dec-08-07 04:56 PM |
#48 |
| -
Well, I was trying to take advantage of that 0% loan, |
MurrayDelph |
Dec-08-07 07:49 PM |
#55 |
| -
from purely a business point of view |
melm00se |
Dec-08-07 09:50 AM |
#34 |
| -
I saw this coming when the local CompUSA went out of business |
mcscajun |
Dec-08-07 10:09 AM |
#38 |
| -
They drove themselves to destruction |
Egnever |
Dec-08-07 01:27 PM |
#46 |
| -
I worked there, and was ordered by my bosses to LIE to customers. |
Alexander |
Dec-08-07 06:35 PM |
#51 |
| -
Good riddence |
jzodda |
Dec-09-07 04:10 AM |
#60 |
| -
Low Prices generally obscure True Cost. n/t |
Orsino |
Dec-09-07 07:32 AM |
#61 |
| -
apparently |
Gargoyle |
Dec-09-07 03:00 PM |
#64 |
Printer-friendly format
Email this thread to a friend
Bookmark this thread