Spirit Airlines' Final Answer To Dying Vietnam Vet Seeking Ticket Refund: No! [View all]
41 minutes ago
After a weekend of brutal publicity over its refusal to grant a dying Vietnam vet a $197 ticket refund because his doctor forbids him to fly, Spirit Airlines issued has a simple response:
The terse, one-word retort from company spokeswoman Natalie Pinson appears to have grounded any hope that Jerry Meekins, 76, of Clearwater, Fla., might get his money back. Meekins bought the ticket to Atlantic City last month so he could see his daughter before she had surgery of her own. But when his esophageal cancer left his immune system too ravaged for travel, all the airline offered him was another ticket.
"What are they going to do?" Meekins asked the Tampa Bay Times. "Fly my casket up to Atlantic City?"
"Spirit airlines is the most ruthless, uncaring airline that shows callous disregard for its customers and, frankly, Ben Baldanza would agree with this statement about his own airline," Kate Hanni, executive director of airline watchdog group FlyersRights.org told FoxNews.com. "They are a low-cost air carrier and all they want to do is grab those revenues at all costs. But when passengers need one ounce of customer service, forget about it!"