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Tue Nov 27, 2012, 10:24 AM

I Went To The Accts Payable Dept Of The Hospital Yesterday To Pay My Mom's Bill's And Found This.... [View all]

My Mom recently passed away after an extended illness - heart trouble, pacemaker & dementia - and I wanted to close out on any and all of her bills that were incurred throughout her illness. Now this is after I've been getting statements from the hospital that I owed money and a couple of badgering follow-up calls. I've also been receiving letters from the insurance companies that say - This Is Not A Bill - and at the bottom of the statement it says - You May Still Owe - and gives a $ amount.

So I wanted to close out and pay up anything I owed to stop the letters and calls and put this all behind me.

What I found out is that they couldn't give me a total $ amount of what I owed. They couldn't even provide me with a statement that I can check against the letters/statements I've been receiving. Then they told me that any lab expenses, MD expenses and radiology expenses are all billed separately by the various departments within their system and I'd have to contact each one separately to find out what I owed.

Now mind you all of these expenses were incurred in the same hospital - with the MD's on the staff of the hospital and in their system - and in the radiology and lab departments of the same hospital.

They couldn't give me one itemized bill with all the expenses listed.

This in my opinion is idiotic. This is why health care cost so much. They have at least four and probably more billing and accounting departments within their system where there is tremendous overlapping of tasks and costs to maintain.

They wouldn't take my money yesterday. I'm now going to wait until I get calls from collection services now - because after all I've been through with healthcare providers during my Mom's illness and now with having to pay the bills - I've had it.

This is why we need single payer. Healthcare in general needs to consolidate billing and prevent over-duplification of such services.

It makes sense to receive one statement each month - just like I get with my credit cards - so that all expenses are itemized and could be paid in a timely fashion.

I don't even know - when I get the statements that I get - if they are from legitimate sources. They don't identify the hospital or health system. I don't know if they are scam statements from some entity that is trolling the obituaries in the newspaper and trying to take advantage of the survivors that are left paying the bills. I can see where some scam company sets up shop and sends bills to recently deceased people - and in the fuss of closing an estate - bills are paid for services that weren't even incurred.

Something needs to be done. I'm curious if others here have run into the same?

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Reply I Went To The Accts Payable Dept Of The Hospital Yesterday To Pay My Mom's Bill's And Found This.... [View all]
global1 Nov 2012 OP
libtodeath Nov 2012 #1
BlueStreak Nov 2012 #52
hedgehog Nov 2012 #58
BlueStreak Nov 2012 #61
Bradical79 Nov 2012 #2
patrice Nov 2012 #3
former9thward Nov 2012 #4
global1 Nov 2012 #8
former9thward Nov 2012 #10
global1 Nov 2012 #12
dlwickham Nov 2012 #53
Incitatus Nov 2012 #38
Hoyt Nov 2012 #39
avebury Nov 2012 #42
robinlynne Nov 2012 #46
Frustratedlady Nov 2012 #5
SoCalDem Nov 2012 #23
No Vested Interest Nov 2012 #34
SmileyRose Nov 2012 #50
FarCenter Nov 2012 #6
Ganja Ninja Nov 2012 #7
Lugnut Nov 2012 #18
Marrah_G Nov 2012 #9
hobbit709 Nov 2012 #11
jeff47 Nov 2012 #13
slackmaster Nov 2012 #14
nadinbrzezinski Nov 2012 #15
hughee99 Nov 2012 #16
global1 Nov 2012 #17
Doctor_J Nov 2012 #20
hughee99 Nov 2012 #21
robinlynne Nov 2012 #47
hughee99 Nov 2012 #49
robinlynne Nov 2012 #56
hughee99 Nov 2012 #60
Doctor_J Nov 2012 #19
felix_numinous Nov 2012 #22
WCIL Nov 2012 #24
WinkyDink Nov 2012 #25
dixiegrrrrl Nov 2012 #28
FarCenter Nov 2012 #33
Bigmack Nov 2012 #26
southernyankeebelle Nov 2012 #27
BlueMan Votes Nov 2012 #29
dixiegrrrrl Nov 2012 #35
BlueMan Votes Nov 2012 #37
dixiegrrrrl Nov 2012 #43
BlueMan Votes Nov 2012 #44
librechik Nov 2012 #30
SoCalNative Nov 2012 #31
OldDem2012 Nov 2012 #32
Lex Nov 2012 #36
renate Nov 2012 #40
SouthernLiberal Nov 2012 #41
erinlough Nov 2012 #45
XemaSab Nov 2012 #48
riverbendviewgal Nov 2012 #51
GeorgeGist Nov 2012 #54
Raine Nov 2012 #55
reflection Nov 2012 #57
hedgehog Nov 2012 #59