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Showing Original Post only (View all)Rant: What the heck happened to Sears and Kmart ? [View all]
Bought a top of the line craftsman wrench last week (about 40 bucks).
I used it 3 times...on the 3rd time the wrench broke.
Took it back to Sears today, walked in and was (basically) told "too bad"
Geez...I thought they guaranteed their craftsman tools...I guess not.
So..on the way home I thought "Well, I need to stop at Kmart and get that 50 gal Garbage can on sale (that's on wheels).
Park..go into store...no garbage can...asked front desk.
"Oh, some man bought all we had" (47 of the $#%$& things)
I was pissed but held my anger and was very polite to the Lady
To Kmart: You know, if you're going to sell an item at cost or below cost, can you put a f*cking limit on how many you sell to one person so some poor bastard doesn't make a trip down to your store for nothing. ?? You probably think "They'll shop anyway and buy something else"
NO...it just pisses off people and gives you a bad name as a shyster.
End of Rant