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Response to MineralMan (Original post)

Sat Aug 4, 2012, 02:24 PM

8. Showed up at B&N 10pm the night before Christmas eve with a print out from Amazon

Amazon hadn't shipped anything on my order list, and didn't let me know until the afternoon of 12/23.

I apologized to the first clerk I found, a heavily tattooed kid, for being stupid enough to shop on Amazon, and he led me through the store, filling the list. Then on to the Music Dept, where the multiple-pierced goth chick wearing a black hoodie with the hood up led me over to the folk music section when I couldn't find a Laura Nyro tribute album. At the register, I noticed the checker's nameplate said "Manager", and I complimented her incredibly knowledgeable and helpful staff, describing each helper, and saying that not one of them simply pointed and said "over there", but led me right to the requested item. She laughed and said "that's because they know I'll smack the hell out of any finger I see pointing".

But then she said they all had a long, tough day, and that at the staff meeting when the store closed (at midnight), she would relay my compliments to the folks who helped me, and use my feedback to rally all the troops.

It was nice to see how a sincere compliment about her staff just entirely brightened her whole demeanor.

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Arrow 37 replies Author Time Post
MineralMan Aug 2012 OP
yellerpup Aug 2012 #1
monmouth Aug 2012 #2
MineralMan Aug 2012 #3
pinto Aug 2012 #4
CrispyQ Aug 2012 #5
MineralMan Aug 2012 #6
raccoon Aug 2012 #25
klook Aug 2012 #28
kcass1954 Aug 2012 #7
LineReply Showed up at B&N 10pm the night before Christmas eve with a print out from Amazon
Patiod Aug 2012 #8
Citizen Worker Aug 2012 #9
RebelOne Aug 2012 #10
sarchasm Aug 2012 #11
slackmaster Aug 2012 #12
DrewFlorida Aug 2012 #13
Major Nikon Aug 2012 #14
MineralMan Aug 2012 #15
ladym55 Aug 2012 #16
MineralMan Aug 2012 #17
marew Aug 2012 #19
CrispyQ Aug 2012 #32
marew Aug 2012 #18
MineralMan Aug 2012 #20
MI_State_Too Aug 2012 #21
ejpoeta Aug 2012 #27
JNelson6563 Aug 2012 #30
LineReply ^
Wilms Aug 2012 #22
Behind the Aegis Aug 2012 #23
BuelahWitch Aug 2012 #24
zazen Aug 2012 #26
VOX Aug 2012 #29
JNelson6563 Aug 2012 #31
MineralMan Aug 2012 #34
twizzler Aug 2012 #33
MineralMan Aug 2012 #35
twizzler Aug 2012 #36
mwooldri Aug 2012 #37
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