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Thu Dec 6, 2012, 10:28 PM

Calif. sues Delta Airlines over mobile app privacy

Source: AP-Excite

By DON THOMPSON

SACRAMENTO, Calif. (AP) - California sued Delta Airlines Inc. on Thursday, alleging the Atlanta-based company is breaking state law by not warning users that the airline is collecting sensitive information each time customers contact the company on its "Fly Delta" mobile application.

Attorney General Kamala Harris filed the suit in San Francisco Superior Court in the first legal test of the state's 8-year-old Online Privacy Protection Act.

California is the only state with such a law, which requires companies to prominently notify users of their mobile apps about what personally identifiable information is being collected and how it will be used.

Harris says the company missed a 30-day window to comply with the privacy law on its "Fly Delta" app, which is designed for use on smartphones and other mobile devices. Customers can log on to check in for a flight, review reservations, book flights and pay for checked baggage.

FULL story at link.


Read more: http://apnews.excite.com/article/20121207/DA30KETG1.html

4 replies, 1513 views

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Reply Calif. sues Delta Airlines over mobile app privacy (Original post)
Omaha Steve Dec 2012 OP
NYC_SKP Dec 2012 #1
SoapBox Dec 2012 #2
ProgressiveProfessor Dec 2012 #3
Panasonic Dec 2012 #4

Response to Omaha Steve (Original post)

Thu Dec 6, 2012, 10:31 PM

1. K/R (nt)

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Response to Omaha Steve (Original post)

Thu Dec 6, 2012, 11:27 PM

2. "...the first legal test of the state's 8-year-old Online Privacy Protection Act."

Uhhhh...I'm not so sure about this.

It's been a struggle to grow Delta in California...if we were in Georgia and doing this, the company couldn't just threaten to pick up/code share away service (which they probably will).

There was no one else besides this company to decide to try out a case for the first time in EIGHT years.

(...at best, the ever-hated airline industry has been shaky for years...Delta actually has been turning profit, versus messes like United and American...don't screw it up Harris.)

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Response to SoapBox (Reply #2)

Thu Dec 6, 2012, 11:40 PM

3. It is an interesting approach using a long arm theory

Not sure if it will work

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Response to SoapBox (Reply #2)

Fri Dec 7, 2012, 12:39 AM

4. Delta absolutely loves busting unions

 

so I'm not too thrilled about Delta.

I only fly Delta when I have no other choice.

This week's flight was courtesy of Southwest at a GREAT price for 3 (just under $425).

Of course, there was nothing to do on the flight - claimed to have wireless when it wasn't even up.

Then again, my laptop died that morning and I took it with me for confirmation from my BIL - which he did - internal power wire broke. Was not able to repair it - so I located another laptop (via Craigslist) which I am picking up on Sunday in Belleville, NJ - same class as my old laptop, so it should be easy to pop open the computer, swap out the hard drive and the memory (mine is 8 Gig, hers is 4). She says she barely used it - which is good enough for me - my laptop is beaten up enough already.

As a bonus, I will obtain another power brick at no charge which is needed for my parents house. I will have 3 - one original, one from a dead Toshiba laptop whose brick works on my old one, and the second-hand laptop.

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