HomeLatest ThreadsGreatest ThreadsForums & GroupsMy SubscriptionsMy Posts
DU Home » Latest Threads » Forums & Groups » Topics » Economy & Education » Consumer Advice (Group) » Groupon
Introducing Discussionist: A new forum by the creators of DU

Thu Dec 20, 2012, 10:59 AM

Groupon

So my first Groupon experience went like this.

I got a 3 hour french cooking lesson for my Wife and I. Pretty good deal. The day before the lesson we got a message it was canceled. Since the money-back guarantee expires in 7 days, the guarantee expired before the thing was canceled. So we are out.

If their stock price is anything to go by, this must be a fairly common experience.

4 replies, 795 views

Reply to this thread

Back to top Alert abuse

Always highlight: 10 newest replies | Replies posted after I mark a forum
Replies to this discussion thread
Arrow 4 replies Author Time Post
Reply Groupon (Original post)
Turbineguy Dec 2012 OP
PoliticAverse Dec 2012 #1
Turbineguy Dec 2012 #2
A Little Weird Dec 2012 #3
Turbineguy Dec 2012 #4

Response to Turbineguy (Original post)

Thu Dec 20, 2012, 11:01 AM

1. How much money are you out ? You should probably pursue the issue. n/t

Reply to this post

Back to top Alert abuse Link here Permalink


Response to PoliticAverse (Reply #1)

Thu Dec 20, 2012, 11:04 AM

2. $95

It's really not worth my time. The point is they lost a customer.

Reply to this post

Back to top Alert abuse Link here Permalink


Response to Turbineguy (Original post)

Thu Dec 20, 2012, 11:44 AM

3. I've used Groupon

I've used Groupon a couple of times and had good experiences. Sorry yours turned out so badly.

It seems like if the lesson was cancelled that would be the fault of the school (or whoever was providing the lesson) rather than Groupon and it should be up to them to fix it. But I agree the money-back guarantee should never expire before the event even takes place.

Reply to this post

Back to top Alert abuse Link here Permalink


Response to A Little Weird (Reply #3)

Thu Dec 20, 2012, 01:50 PM

4. Apparently the value doesn't expire.

I can apply it to something else. I think.

Reply to this post

Back to top Alert abuse Link here Permalink

Reply to this thread