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Tue Apr 30, 2013, 01:36 PM

Nuance products suck

Sure, they have a couple of Mac based, dedicated programs. Dragon and some PDF converters.

Most companies that cater to Mac users send updates, sales pitches, and news about new products. It is easy to presume that Nuance would, too.

Unfortunately, they send their ads to all registered clients, regardless of the platform. For example, they offered $400 off their Omnipage Pro program, that offers to make your scanning and paper free environment easy as pie. Cake? whatever. NOT UNTIL YOU BUY THE PROGRAM and BEGIN TO DOWN LOAD does their website or literature tell you it can only be used on Windows 8. So, I spent 20 minutes on the call cancelling my purchase, gnashing my teeth. I asked why they don't put a head's up on their ads? No answer. I asked have any other Mac users also called and cancelled and complained? "Oh, yes. I received several just this morning! I cannot imagine why!"

Grr.

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Reply Nuance products suck (Original post)
ChairmanAgnostic Apr 2013 OP
ChairmanAgnostic Apr 2013 #1
Stinky The Clown Apr 2013 #2
RoccoR5955 May 2013 #3
Name removed Jun 2013 #4

Response to ChairmanAgnostic (Original post)

Tue Apr 30, 2013, 05:32 PM

1. I got a "service call" from a Nuance supervisor just now.

"But, sir, you CAN use this great program. All you have to do is install Parallels!"

A: "I hate windows. i refuse to use windows. I will not install parallels just to satisfy your company's laziness to do right by Mac users."

"But everyone uses Windows. In business!"

A: "Hardly."

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Response to ChairmanAgnostic (Reply #1)

Tue Apr 30, 2013, 10:12 PM

2. Heh . . . even the vaunted and intractable (and stupid) AutoDesk now has Mac products.

Of course, the one we must use has no Mac version yet, so we're stuck with Win7 and Parallels.

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Response to ChairmanAgnostic (Reply #1)

Fri May 3, 2013, 05:39 PM

3. Not true

You have to buy and install Parallels, AND Windoze!
Paralells may be cheap, but Windohs will set you back a good Benjamin.

Oh, and depending on your perspective Nuance products either suck or blow.

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