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Tue Jan 22, 2013, 12:02 PM

Help, my scrolling button on my mac mouse isn't working....

what's up with that?? It doesn't scroll up or down. I have to use the scroll thing on the right had side of my screen to get it to move, any help out there?? Thank you.

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Reply Help, my scrolling button on my mac mouse isn't working.... (Original post)
a kennedy Jan 2013 OP
NV Whino Jan 2013 #1
a kennedy Jan 2013 #3
RevStPatrick Jan 2013 #2
a kennedy Jan 2013 #4
arikara Jan 2013 #5
glinda Jan 2013 #6
LiberalLovinLug Feb 2013 #7

Response to a kennedy (Original post)

Tue Jan 22, 2013, 12:09 PM

1. First, check system preferences to make sure it's not turned off.

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Response to NV Whino (Reply #1)

Tue Jan 22, 2013, 12:22 PM

3. Yup, it's on.....

and what's strange also, it works scrolling up just not down.

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Response to a kennedy (Original post)

Tue Jan 22, 2013, 12:20 PM

2. When in doubt..

 

Restart!

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Response to a kennedy (Original post)

Tue Jan 22, 2013, 12:34 PM

4. went to mouse preferences again.....and on the scrolling area I changed it to 360 Degree

and that seems to have helped....it was on vertical and horizontal before.... I just can't stand it when the computer, mouse, printer doesn't act the way it's supposed to. No patience I guess. Thanks for your assistance. Should I ever try to clean the roller ball? edit for spelling.

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Response to a kennedy (Original post)

Sat Jan 26, 2013, 09:32 PM

5. When my mouse was getting worn out

the scrolling button kept quitting intermittently. I'd sort of beat on it and it would work again for awhile, sometimes it would be ok for a week or 2. It eventually just quit totally and I replaced the mouse.

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Response to arikara (Reply #5)

Sun Jan 27, 2013, 11:41 AM

6. Ours did the same thing. We ended up replacing it also.

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Response to a kennedy (Original post)

Thu Feb 14, 2013, 12:59 PM

7. Solution...

Hi a kennedy,

I had the same problem. I found a used one in a thrift store and then found out it that tiny scroll ball wasn't working. Its a miniature roller ball, very delicate and it doesn't take much to clog it. So after searching I found a solution:

All you need is some rubbing alcohol and a paper towel.

Spray or otherwise drench a small area on the paper (or cloth) towel which is a few layers thick and laid down on a table.

Turn over the mouse and make contact with the tiny scroll roller ball on the wet area of the towel.
Push down (not too hard) and roll up and down, back and forth, concentrating on the direction that is the most trouble.
Do this for maybe one minute or so.
Turn it back over. It should air dry a minute.
And then.......PRESTO.....it should work.

Although I found out it may clog up again in a couple of months and you have to do it again, but it works! It saves buying another mouse.

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