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Mon Nov 26, 2012, 12:35 PM

Anyone here an Apple TV guru?

I am pulling what little remains of my hair out. We have had Apple TV (the newest version, I guess) for a few months now. It has worked fine for the most part, but now it isn't working, and it's driving me up the wall.

I have the latest version of iTunes on my Windows 8 PC (I don't think it's a Windows 8 problem because it worked for a while). Over the weekend we tried repeatedly to watch stuff using Apple TV. ATV says it's connecting to my library, but then stops and says I need to make sure Home Sharing is turned on (it is), that I have the latest version of iTunes (I do), etc. I have visited the Apple support forum and have tried EVERYTHING recommended, to no avail. To wit: I have tried setting my IP address to 8.8.8.8. I have turned Home Sharing on and off and on again about 20 times. I have tried resetting ATV. I have tried restoring ATV. I have downloaded ATV updates. I have tried resetting my router. I have tried unplugging my router. I have tried unplugging ATV. I have tried changing the PC power settings so that the display never turns off. I always leave iTunes open. NOTHING WORKS!!!!! This is very aggravating!

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Arrow 7 replies Author Time Post
Reply Anyone here an Apple TV guru? (Original post)
Catlover827 Nov 2012 OP
NV Whino Nov 2012 #1
Catlover827 Nov 2012 #2
REP Nov 2012 #3
romana Nov 2012 #4
Catlover827 Nov 2012 #5
McCIoud Dec 2012 #6
erinlough Dec 2012 #7

Response to Catlover827 (Original post)

Mon Nov 26, 2012, 03:53 PM

1. This won't help you, but

I've never been able to get the home sharing to work.

I use ATV for Netflix so it hasn't bothered me too much. Although, if I could figure out how to use it, I probably would.

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Response to NV Whino (Reply #1)

Mon Nov 26, 2012, 04:18 PM

2. That won't even work for us. Can't stream photos, either.

Fortunately we have Netflix as an app on our Sharp TV. Apparently a lot of people on the Apple forum have had the same problem and are waiting for a fix. I think I've tried every suggestion, but nothing works. It's really aggravating because it used to work. I don't know what went wrong. Thanks for replying!

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Response to Catlover827 (Original post)

Mon Nov 26, 2012, 08:57 PM

3. Have you updated iTunes on the PC?

Unfortunately, I do not run Windows 8 (we have XP on the gaming box, but use the Macs for Home Sharing).

I'll check when I get home; we've had ATVs since they had hard drives

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Response to Catlover827 (Original post)

Mon Nov 26, 2012, 09:30 PM

4. Bonjour

Make sure bonjour is running on your PC.

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Response to romana (Reply #4)

Tue Nov 27, 2012, 08:42 PM

5. It is running

I have yet to check the ATV today, as Mr. Catlover is in charge of the remote.

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Response to Catlover827 (Original post)

Sun Dec 30, 2012, 09:30 AM

6. +1

 

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Response to Catlover827 (Original post)

Sun Dec 30, 2012, 05:54 PM

7. We have two apple tv's

I set up my house one fine, but the one that is in another building, but using the same signal had me pulling my hair out. What I found was that the signal was a little to weak to the one outside of the house. I bought a better router and was able to increase the signal and now we have no problems. Hope this helps.

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