Can't watch You Tube vids on Windows 7 PC

[Skeeter Barnes]

Last edited Fri Jan 9, 2015, 10:45 PM - Edit history (1)

I don't know a lot about computers but I went to the Intel site and updated the graphics drivers and restarted but it didn't help. Also made sure I've got the latest updates from Microsoft.

The videos will begin to play and I can see the first couple of seconds but then the You Tube video screen goes black and says "an error occurred, try again later". This has been going on for several days and I haven't made any changes to my computer. Any ideas?

edit

Downloaded Chrome browser and YT vids will play using it. Would rather use FF so if anyone can help, I'd appreciate it.

[TygrBright]

1. Check the settings on your web browser.

You may have enabled a script blocker inadvertently.

helpfully,
Bright

[Skeeter Barnes]

2. Using Firefox, BTW.

I looked under options and didn't see anything about blocking stuff except popup windows. Tried restoring settings to default. Didn't work. Wah!

[PoliticAverse]

3. Are you viewing them via flash or html5?

Try https://www.youtube.com/html5

[Skeeter Barnes]

5. I guess I had been using the flash version. Never had a problem before this week.

But the html5 version did work for me. Thank you for the suggestion. Does that pretty much narrow it down to a problem with Adobe Flash software? I have the latest version.

edit

When I disable hardware acceleration, I can watch YT videos using the Flash version. When I turn it back on, I can only watch using the html5 version.

I got the idea to try that from this page:

http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

[lastlib]

4. I had a similar problem using Firefox.....

...but still have WinXP. Went to Adobe's website, and installed an updated Flash player plug-in, and haven't had the issue since........knock on wood.........

to check it, open Firefox, click Tools on menu bar, and select Add-ons. That will bring up a page with a variety of add-ons, with a status message for any that are not current, and give a link to update them.

[Skeeter Barnes]

6. I downloaded Flash again from the Adobe website. AFAIK, it is the most up to date.

It says this in my list of plugins:

Shockwave FlashShockwave Flash 16.0 r0 Up to Date 16.0.0.235

[lastlib]

7. same one I have. Still having problem?

[Skeeter Barnes]

8. Yes, still can't watch using FF.

It works using html5 or when using Chrome so I'll just work around it. I'm so used to FF and I get set in my ways so I hate having to use anything else. Thanks for the help.