Wed Aug 8, 2012, 01:35 PM
OhioChick (21,209 posts)
Resume fraud weighs on Indian IT industry, one in five CVs contain fake informationThis discussion thread was locked as off-topic by Rhiannon12866 (a host of the Latest Breaking News forum). 8 Aug, 2012, 06.41AM IST, Indu Nandakumar & Harsimran Julka,ET Bureau BANGALORE/NEW DELHI: Last month, R Nandan, a 33-year-old employee of IBM, was discovered to have used his wife's academic credentials to get his Rs 24-lakh-a-year job, putting the spotlight on rampant resume fraud faced by India's $100-billion information technology services sector. Had it not been for falling out with his wife, Nandan's fraud may never have been exposed. Every year, despite the IT industry's stated resolve to stamp out the problem of applicants lying about their academic qualifications and work experience, thousands like Nandan manage to sneak in. This is raising questions about whether companies are serious about tackling an issue which has the potential to harm India's reputation as the world's preferred location for outsourcing technology services. One in every five CVs floating in the Indian IT industry is suspect, industry insiders and hiring experts say. "At any given point in time, up to 10 per cent of the existing workforce in companies would be caught for fabricating or exaggerating their qualifications if verification tests are conducted," said Aditya Mishra, head of staffing business at Ma Foi Randstad, a leading HR services company in India. Read more: http://economictimes.indiatimes.com/tech/ites/resume-fraud-weighs-on-indian-it-industry-one-in-five-cvs-contain-fake-information/articleshow/15395618.cms
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18 replies, 2216 views
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| Author | Time | Post | |
| OhioChick | Aug 2012 | OP | |
| ChromeFoundry | Aug 2012 | #1 | |
| DainBramaged | Aug 2012 | #2 | |
| vinny9698 | Aug 2012 | #4 | |
| cosmicone | Aug 2012 | #11 | |
| OhioChick | Aug 2012 | #12 | |
| ChromeFoundry | Aug 2012 | #13 | |
| Larkspur | Aug 2012 | #3 | |
| 4th law of robotics | Aug 2012 | #5 | |
| fasttense | Aug 2012 | #6 | |
| raouldukelives | Aug 2012 | #8 | |
| limpyhobbler | Aug 2012 | #7 | |
| JoePhilly | Aug 2012 | #9 | |
| valerief | Aug 2012 | #16 | |
| fujiyama | Aug 2012 | #17 | |
| Brigid | Aug 2012 | #10 | |
| 47of74 | Aug 2012 | #14 | |
| gkhouston | Aug 2012 | #15 | |
| Rhiannon12866 | Aug 2012 | #18 |
Response to OhioChick (Original post)
Wed Aug 8, 2012, 01:41 PM
ChromeFoundry (2,847 posts)
1. I bet it is a lot higher than 20%! n/t
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Response to OhioChick (Original post)
DainBramaged This message was hidden by Jury decision.
Response to DainBramaged (Reply #2)
Wed Aug 8, 2012, 01:57 PM
vinny9698 (252 posts)
4. Actually it is cost effective to re-image hard drive
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These viruses and trojans get imbedded in hidden files. It is quicker to reinstall windows with a formatted hard drive. then to trouble shoot.
I do it, all techs do it. |
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Response to vinny9698 (Reply #4)
Wed Aug 8, 2012, 08:32 PM
cosmicone (3,367 posts)
11. Don't bother
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Hatred of Indian IT is par for the course on DU. No amount of explanation will change that. All the negative and incendiary stories are cherry-picked and posted.
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Response to cosmicone (Reply #11)
Wed Aug 8, 2012, 08:36 PM
OhioChick (21,209 posts)
12. Straight from "The Economic Times of INDIA"
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Response to OhioChick (Reply #12)
Wed Aug 8, 2012, 08:49 PM
ChromeFoundry (2,847 posts)
13. So the claim is... The Economic Times of India
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is filled with a bunch of Indian haters.
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Response to OhioChick (Original post)
Wed Aug 8, 2012, 01:44 PM
Larkspur (12,130 posts)
3. And these are the folks replacing experience American IT workers
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and American Execs could care less if these fake Indian IT workers actually know their stuff. They're cheaper than American workers.
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Response to OhioChick (Original post)
Wed Aug 8, 2012, 02:12 PM
4th law of robotics (6,801 posts)
5. One in five are clumsy in their lies
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Response to OhioChick (Original post)
Wed Aug 8, 2012, 02:16 PM
fasttense (14,425 posts)
6. It's not as if the corporations hiring them really care.
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As long as they do the work for half the price, they don't care if the employee has no integrity.
Besides, it's not as if integrity is a requirement for working for an American corporation. |
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Response to fasttense (Reply #6)
Wed Aug 8, 2012, 03:16 PM
raouldukelives (2,371 posts)
8. They've fostered it. The only thing that has trickled down since Reagan
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and the corporations took over has been the ethics & morals they radiate in every dealing with the world & the American people.
People see what the those at the top do to get ahead and emulate it. Rinse, lather, repeat. We've had thirty years of it. Long enough for an entire generation to grow up to be prosperous MBA's and day traders. Using every dirty & underhanded scheme made possible by the restructuring of our laws to turn our country into an unbridled free for all and leaving her as we see her today. Like the last buffalo stripped of its valuable hide and left to rot in the hot sun. |
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Response to OhioChick (Original post)
Wed Aug 8, 2012, 02:43 PM
limpyhobbler (6,617 posts)
7. It would be interesting to know how many people lie on resumes in the US.
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Or on job applications. I've never lied on one, except for leaving out negative stuff. That could be considered lying I guess.
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Response to OhioChick (Original post)
Wed Aug 8, 2012, 04:08 PM
JoePhilly (15,969 posts)
9. Some companies are starting to learn that sending US IT jobs to India isn't all that cost efffective
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The initial decision to send a job to India often only considers the wage implications. How much you have to pay the person.
But that focus is too narrow because out-sourcing a job to India generates other indirect costs, many of which can become substantial. The first issue is training. You have to train these new employees, just like you do any new employee, but with the language and time zone issues, it takes longer. Then, you have project management issues. Again, time zone issues are big here. If you are using a development approach similar to AGILE, you need daily scrums in which all team members are available. The time zone differences are so great, these are very hard to schedule. Schedule slips increase. Whatever buffer you might use with your US team needs to be expanded if you ship that same work to India or China. Past this, you have quality issues. In some analysis, defect rates increase significantly as work moves to India or China. Basically, you are paying some one in India LESS then you paid their US counter part, but they often aren't as qualified. And then there is the increased turn-over rate. Because IT jobs are "hot" in India and China right now, employees go to one company, get some experience, and then JUMP to a new company, or even start their own IT company. That last item is important because when they JUMP, they often take critical Intellectual Property with them. So what happens is that the level of innovation in your company decreases, the people who now know how your products work LEAVE. So they take your best stuff with them, and then use it to lure your competitors into hiring them. Some companies think that out sourcing their Support team helps them. But this too is short sited. The Support team talks directly to your customers can when leveraged appropriately, can become an engine for innovation and new requirements and features for your products. But when you out source this, the new knowledge that support gains may not make it back to you, but end up in the hands of some other entity. Basically, you've distanced your self from an important feedback loop regarding your product. Out sourcing is no panacea ... and in most cases, its a drain on a company. |
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Response to JoePhilly (Reply #9)
Wed Aug 8, 2012, 09:29 PM
valerief (35,667 posts)
16. Yeah. That's why they're sending the jobs to China. nt
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Response to JoePhilly (Reply #9)
Thu Aug 9, 2012, 12:35 AM
fujiyama (14,606 posts)
17. Good points you bring up
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I headed a project which was outsourced. I was basically the lead on this side, while much of the work was done overseas.
I saw a lot of the same issues. We'd train people, they'd gain a couple months of experience and they'd bolt. I'd ask my lead counterpart there and he'd say "oh yeah he left the other day". And of course, there would be little if any notice. It would be difficult to get consistent work this way. Some of these problems are inherent when the work is being done over 8,000 miles away. Sometimes, we'd also find communication issues. Most had pretty decent English skills, but even with powerpoint slides, screenshots, and web ex conferences, there would still be gaps. And of course, due to all these issues there would be rework involved. Often times it came down to specs and tribal knowledge within the company they weren't familiar with - or methodology issues. Ultimately, as a coworker said, "it's tough enough outsourcing a project outside of the company to a third party firm in the same city, what do you expect when the work is sent a couple thousand miles away?" I think outsourcing works in limited cases, but often times I think the savings are overblown and finally companies are realizing that. |
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Response to OhioChick (Original post)
Wed Aug 8, 2012, 04:24 PM
Brigid (10,518 posts)
10. This explains why . . .
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Last edited Wed Aug 8, 2012, 04:25 PM USA/ET - Edit history (1) IT people here on DU have often stated that they have to straighten out what foreign IT people screw up. Silly, naive me -- I just thought those foreign IT people were just not trained well, not that they would outright lie about their qualifications. I guess it's true what I once heard: not matter how cynical you get, it's hard to keep up.
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Response to Brigid (Reply #10)
Wed Aug 8, 2012, 08:55 PM
47of74 (6,642 posts)
14. At my job
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When I started my current job during the night we would call over to India and have them work on any problems that came up. But that wasn't working as well. One time we had to call for a problem and the response was literally "I don't know call someone else." My coworker persisted and eventually got him to call another analyst for help. That guy got his ass chewed as soon as our manager found out but still it didn't leave a good taste about the off-shore operation. Eventually they went to a local support model where we would just call a local on-site support person. They found that model works so much better, even when you're waking someone up at insane o'clock in the morning. The managers were much happier with the quality provided by local support.
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Response to Brigid (Reply #10)
Wed Aug 8, 2012, 09:09 PM
gkhouston (21,642 posts)
15. Sometimes they're trained well, but not in the right areas.
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The Indian students I knew in grad school were excellent at theoretical computer science but lousy when it came to coding and working in teams. Gosh, that wouldn't have any effect on their usefulness in the workplace, now would it?
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Response to OhioChick (Original post)
Thu Aug 9, 2012, 01:42 AM
Rhiannon12866 (54,687 posts)
18. Locking, sorry, but this is a feature story, more analysis than breaking news.
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Please consider reposting in GD. Thanks!
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