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Purveyor

(29,876 posts)
Fri Feb 5, 2016, 07:18 PM Feb 2016

U.S. Call-Center Jobs May Be Exported Under Pacific Trade Pact

Source: Bloomberg

American call-center jobs may be one casualty of a pending Pacific trade deal that would allow U.S. federal contract work to be shifted to Malaysia, Vietnam and Brunei.

Opponents of the 12-nation Trans-Pacific Partnership are seizing on the provision as an example of how the pact may help U.S. companies with overseas operations to cut costs when vying for their own government's work, and hurt U.S. workers in the process.

"If you can pay workers $2 an hour, it's a really easy way to achieve cost savings at the expense of American jobs," said Dan Mauer, a legislative representative for the Communications Workers of America, a labor union with about 700,000 U.S. members.

The trade measure exposes sensitivities about jobs and the economy in a presidential election year. Outsider candidates -- especially Republican Donald Trump and Bernie Sanders on the Democratic side -- are appealing to populist anti-establishment voters, saying they'll stand up for workers who risk losing their jobs because of trade agreements. Democratic contender Hillary Clinton also opposes the TPP.

Read more: http://www.chicagotribune.com/news/sns-wp-blm-trade-jobs-87ba3748-cbf4-11e5-b9ab-26591104bb19-20160205-story.html

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U.S. Call-Center Jobs May Be Exported Under Pacific Trade Pact (Original Post) Purveyor Feb 2016 OP
Sure let's increase the Sultan of Brunei's wealth DebbieCDC Feb 2016 #1
Every single freaking time I call 'customer support', and it does not matter what company... TheProgressive Feb 2016 #2
That's why I like my cell phone provider LiberalElite Feb 2016 #3
There are still US call centers? IronLionZion Feb 2016 #4
Yeah public utilities and of course debt collectors. Nt Purveyor Feb 2016 #5
Apple is in Austin. nt awoke_in_2003 Feb 2016 #7
One of the major employers in Boise, Idaho IDemo Feb 2016 #8
I know Singapore has a lot of call centers as I have a few friends who work there davidpdx Feb 2016 #6
 

TheProgressive

(1,656 posts)
2. Every single freaking time I call 'customer support', and it does not matter what company...
Fri Feb 5, 2016, 08:54 PM
Feb 2016

It's a call that goes outside of the US.

No offense to other workers of the world, but it is very hard to understand these people
in other countries.

These are jobs that need to be in the USA damn-it...

IDemo

(16,926 posts)
8. One of the major employers in Boise, Idaho
Sat Feb 6, 2016, 12:00 PM
Feb 2016

They like it here because wages are 'competitive' and taxes relatively low.

davidpdx

(22,000 posts)
6. I know Singapore has a lot of call centers as I have a few friends who work there
Sat Feb 6, 2016, 07:41 AM
Feb 2016

The Philippines isn't part of the TPP, but if they decide to opt in at some point a lot of jobs would go there as well because they speak fairly fluent English. I'm still hoping the deal is killed, but my gut says we are going to be stuck with it.

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