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Tue Jun 19, 2012, 07:31 AM

What credit card firm attracts the most complaints? New consumer agency launches tell-all website

The nation's new consumer protection agency is about to start naming names, albeit in baby steps.

Despite vocal opposition from the financial industry, the Consumer Financial Protection Bureau on Tuesday will launch a website that will allow consumers to browse through complaints filed against large financial companies.

Website users will be able to see the name of the company targeted by each complaint, the nature of the issue, the company response -- including timeliness -- and the zip code of the complainer. Users can also generate charts showing which banks attract the most complaints, which issues are hardest to resolve and which regions of the country seem most irritating by bank practices.

“(This) is a major milestone for consumers and all those who are interested in knowing more about their day-to-day experiences,” said Richard Cordray, the bureau's first director. “We believe this is the first time that the general public has been able to see such individual-level consumer complaint data for financial products and services. … Anyone with access to the web will be able to review and analyze the information, and draw their own conclusions.”

http://redtape.msnbc.msn.com/_news/2012/06/19/12286631-what-credit-card-firm-attracts-the-most-complaints-new-consumer-agency-launches-tell-all-website?lite

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Reply What credit card firm attracts the most complaints? New consumer agency launches tell-all website (Original post)
IDemo Jun 2012 OP
GTurck Jun 2012 #1
Stuart G Jun 2012 #2
IDemo Jun 2012 #3
robinlynne Jun 2012 #4
LAGC Jun 2012 #5

Response to IDemo (Original post)

Tue Jun 19, 2012, 08:42 AM

1. Everything....

but our original mortgage (now owed to Chase) is now with a local bank. I can't change the mortgage since we owe only @$2,000 and then will be payed off. At our ages (69 & 77) it doesn't make sense to play with that. But we will never use a national bank again for whatever reason.

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Response to IDemo (Original post)

Tue Jun 19, 2012, 09:46 AM

2. k & r thanks for posting..everyone should know about this one....nt

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Response to IDemo (Original post)

Tue Jun 19, 2012, 11:07 AM

3. Something tells me

that this would be square in the gunsights of an incoming Rmoney administration. I'm psychic that way.

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Response to IDemo (Original post)

Tue Jun 19, 2012, 11:37 PM

4. Thank-you Elizabeth Warren!!!!!!

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Response to IDemo (Original post)

Tue Jun 19, 2012, 11:39 PM

5. Excellent! Bookmarked for later.

Thanks, Ms. Warren!

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