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Thu Dec 22, 2011, 05:49 PM

DATA LOSS IN THE GENERAL DISCUSSION FORUM, 12/22

At approximately 3:30 PM ET this afternoon, December 22, we had a glitch -- an unfortunate combination of software and human error -- which deleted the original post (OP) of every thread in the General Discussion forum. Replies were not affected.

The bug has been fixed so this will never happen again.

Fortunately we keep nightly backups, so we were able to recover every original post that was posted here up until approximately 3:30 AM ET this morning. Unfortunately, this leaves approximately 12 hours of OPs that we were unable to completely recover.

For the missing 12 hours of OPs, we were able to recover the thread titles, along with other data about the thread. But we were unable to recover the full message text. On these threads, the missing text has been replaced with the following notification:

The message body of this post was accidentally deleted due to an unexpected bug in our new software. The bug has been fixed, and most of the data was recovered. But unfortunately we were unable to recover the full text of this post. An older version of this post may be available in its edit history. Also, the author of the post may edit the post to replace the missing text, if they wish. The DU Administrators apologize for the inconvenience. Thank you for your understanding.

So, if the message text of your OP is missing, you have options:

1) If you edited your OP at any time, then the most recent version is saved in the edit history of the post.

2) You can edit the OP to update the message text.

We understand that this situation is very disappointing, especially if you spent time and effort crafting an OP that is now gone forever. When you post on DU, you expect your post to be there, and you expect that something like this will not happen. The DU Administrators are very sorry for this catastrophic error, and we will do everything in our power to hopefully avoid repeating this mistake.

Again, we are very sorry. Thank you for your patience and understanding.

David Allen
DU Administrator

44 replies, 6723 views

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Replies to this discussion thread
Arrow 44 replies Author Time Post
Reply DATA LOSS IN THE GENERAL DISCUSSION FORUM, 12/22 (Original post)
Skinner Dec 2011 OP
gateley Dec 2011 #1
A-Schwarzenegger Dec 2011 #4
rhett o rick Dec 2011 #2
Skittles Dec 2011 #3
krispos42 Dec 2011 #21
Skittles Dec 2011 #42
RKP5637 Dec 2011 #5
tabatha Dec 2011 #6
MannyGoldstein Dec 2011 #7
PCIntern Dec 2011 #8
tularetom Dec 2011 #9
steve2470 Dec 2011 #10
malaise Dec 2011 #11
ProfessionalLeftist Dec 2011 #12
HappyMe Dec 2011 #13
Spazito Dec 2011 #14
MineralMan Dec 2011 #15
WilliamPitt Dec 2011 #16
HipChick Dec 2011 #17
A HERETIC I AM Dec 2011 #18
Mimosa Dec 2011 #19
Fire Walk With Me Dec 2011 #20
Texasgal Dec 2011 #22
hootinholler Dec 2011 #23
jimlup Dec 2011 #24
Lefta Dissenter Dec 2011 #25
eppur_se_muova Dec 2011 #26
REP Dec 2011 #27
westerebus Dec 2011 #28
tavalon Dec 2011 #29
tavalon Dec 2011 #30
SpiralHawk Dec 2011 #31
HopeHoops Dec 2011 #32
Wait Wut Dec 2011 #33
MineralMan Dec 2011 #38
Bucky Dec 2011 #34
hyphenate Dec 2011 #35
Skinner Dec 2011 #37
hyphenate Dec 2011 #39
liberaltrucker Dec 2011 #36
EFerrari Dec 2011 #40
pennylane100 Dec 2011 #41
CTyankee Dec 2011 #43
BeHereNow Dec 2011 #44

Response to Skinner (Original post)

Thu Dec 22, 2011, 05:50 PM

1. Swell. There went my DUzy. nt

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Response to gateley (Reply #1)

Thu Dec 22, 2011, 05:58 PM

4. DUzy!

This one was probably better than the other one anyway.

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Response to Skinner (Original post)

Thu Dec 22, 2011, 05:50 PM

2. Thanks for all your hard work. We are not worthy. nm

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Response to Skinner (Original post)

Thu Dec 22, 2011, 05:54 PM

3. I'm impressed with the speed of your actions

yes INDEED

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Response to Skittles (Reply #3)

Thu Dec 22, 2011, 08:41 PM

21. I'm of the opinion...

...that the Admins snort a combination of powdered coffee, cocaine, and speed. Hourly.

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Response to krispos42 (Reply #21)

Sat Dec 24, 2011, 08:30 PM

42. WOOT!

I'm middle-aged and work 12 hour night shifts - my game is coffee, diet Rock Star, the occasional 5 hour energy shot, and more coffee

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Response to Skinner (Original post)

Thu Dec 22, 2011, 05:59 PM

5. You guys really care and are consistently incredible. n/t

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Response to Skinner (Original post)

Thu Dec 22, 2011, 05:59 PM

6. You guys do an awesome job. Thanks.

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Response to Skinner (Original post)

Thu Dec 22, 2011, 06:01 PM

7. First off, thanks for your hard work, and your good work.

DU is a great place.

Second... database replication.

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Response to Skinner (Original post)

Thu Dec 22, 2011, 06:08 PM

8. I had posted that alternative solution to Fermat's Theorem here but...

OH NO!!!!!

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Response to Skinner (Original post)

Thu Dec 22, 2011, 06:12 PM

9. It's just the interweb, it isn't real life

Thanks for your quick action and I'm sure we'll all get over it.

If we can't, that's our problem Skinner, and not yours. You done good.

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Response to Skinner (Original post)

Thu Dec 22, 2011, 06:23 PM

10. thanks for caring ! nt

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Response to Skinner (Original post)

Thu Dec 22, 2011, 06:27 PM

11. Thanks Skinner

DU rocks!

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Response to Skinner (Original post)

Thu Dec 22, 2011, 07:04 PM

12. It's a new site, new software, hiccups are expected.

Thanks Skinner and Elad.

I hope you guys can get away from DU long enough to enjoy the holidays with your families! (and tell Elad not to muck with the code after he's had too many egg nogs 'cause when he does, stuff like this happens)

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Response to Skinner (Original post)

Thu Dec 22, 2011, 07:13 PM

13. Sir Skinner of Awesome,

A humble thank you for everything.



Respectfully,

HappyMe

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Response to Skinner (Original post)

Thu Dec 22, 2011, 07:19 PM

14. I am very impressed at how much was saved....

and just want to give you guys for recovering almost everything.

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Response to Skinner (Original post)

Thu Dec 22, 2011, 07:41 PM

15. I'm glad it wasn't more severe, and especially

glad that you solved the problem.

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Response to Skinner (Original post)

Thu Dec 22, 2011, 07:50 PM

16. I want my money back.

You know, or not.

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Response to Skinner (Original post)

Thu Dec 22, 2011, 07:55 PM

17. I just completed a Point In Time Recovery

10TB database

I don't think I've slept in over 48hrs...

Our robotic tape arm overshot a tape..

The data header was found to be unreadable...

I've spent more time with my co-workers than my SO

It's IT...shit happens...


Thanks Skinner...I feel ya pain

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Response to Skinner (Original post)

Thu Dec 22, 2011, 08:09 PM

18. The other night I stayed at a hotel where the fire alarm went off at 4:00 AM.

When I checked out I mentioned to the front desk lady that it kind of screwed up my night and I overslept as a result.

"Is there any way I can make it up to you?" she asked.

"Yeah. How about 2000 extra points on my rewards card?"

"I can do that" She said.

I want 2000 rewards points for the inconvenience!


Well, I didn't put up any OP's, so...as far as I'm concerned, the fire alarm didn't go off in my corner of DU.

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Response to Skinner (Original post)

Thu Dec 22, 2011, 08:31 PM

19. Thanks, Skinner. Stuff happens. n/t

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Response to Skinner (Original post)

Thu Dec 22, 2011, 08:34 PM

20. Administrator Stimpson, you are hereby terminated.

 

You were told not to press that button.

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Response to Skinner (Original post)

Thu Dec 22, 2011, 10:38 PM

22. Gawdammit!!!

My super HUGE post that was MOST important has been ERASED??? OMG!! WTF????

I'll never get it back and my life is OVER now... OVAH IT TELL YOU!!!









Thanks for your hard work!

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Response to Skinner (Original post)

Thu Dec 22, 2011, 10:52 PM

23. I've noticed a few things lately

That I suspected might lead to something like this.

If you would like to discuss them, feel free to call me. You already have my number and my resume.

I will ask if the DB was journaled? You may be able to recover some of the posts there.

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Response to Skinner (Original post)

Thu Dec 22, 2011, 11:23 PM

24. Thanks Guys for your hard work

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Response to Skinner (Original post)

Thu Dec 22, 2011, 11:39 PM

25. hey,

after dealing with my Dad's computer that has been eaten alive by a virus over the past week, I'm amazed that ANY of this works!

Thank you for the considerate explanation and the continuing hard work.

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Response to Skinner (Original post)

Thu Dec 22, 2011, 11:47 PM

26. Oh, I suddenly have so much respect for the Edit History !

At first, it sounded like something that would be more trouble than it was worth -- I guess that got proved wrong in a hurry.

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Response to Skinner (Original post)

Fri Dec 23, 2011, 12:00 AM

27. My sympathies to you all - my how that must've sucked!

I'm sure this will make a funny story someday. I hope that day is soon

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Response to Skinner (Original post)

Fri Dec 23, 2011, 12:07 AM

28. How many times do we have to go over this?

Do not place sippy cups on top of the server.

Now do I alert on myself for being disruptive, cause I want a jury. And I want one now! Or not...

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Response to Skinner (Original post)

Fri Dec 23, 2011, 06:16 AM

29. It is awful but this is a huge start up and I think you guys are doing a stand up job

I also suspect that you each have wives who are sick of having their husbands spend 24/7 on this.

It's going to take me a while to get over how gobsmacked I am at how good this new website is and while that was a huge glitch, things happen.

It's merely my opinion, and certainly not verifiable fact, but it seems that the three of you created something better than 1000 Microsoft employees working for 10 years.

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Response to Skinner (Original post)

Fri Dec 23, 2011, 06:20 AM

30. Skinner

Save this thread. There has never, ever, ever, ever been a thread in which you received 100% support. This is like, you know, mind blowing.

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Response to Skinner (Original post)

Fri Dec 23, 2011, 06:38 AM

31. Hiccup 2.0

 

Thanks for finding the cure !

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Response to Skinner (Original post)

Fri Dec 23, 2011, 08:49 AM

32. Shit happens.

 

We had a backup tape that simply wouldn't be read to or written from. I discovered it the morning after it was put in because the nightly backup had failed. Murphy stepped in - the accounting software farted and all of the previous day's data was gone. There was no backup. So they yelled at ME (top dog in IT there) because THEY decided to use a "one-touch" system and now had no idea what they had or had not put into the database the previous day. One-touch sounds like a good idea, but it isn't so great when you can't get at the data easily when shit goes wrong.

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Response to Skinner (Original post)

Fri Dec 23, 2011, 08:50 AM

33. Were proper punishments administered?

Spankings! I demand spankings!!!!

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Response to Wait Wut (Reply #33)

Sat Dec 24, 2011, 12:08 PM

38. Can I watch? I just adore spankings!

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Response to Skinner (Original post)

Fri Dec 23, 2011, 02:50 PM

34. Including my OP that blew the lid off this whole can of worms & then revealed the meaning of life?

Man, I knew I shoulda made a back up.

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Response to Skinner (Original post)

Fri Dec 23, 2011, 07:33 PM

35. Is this why I have duplicates

of most of my original threads under "My posts"?

If so, I'll at least know. Thanks.

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Response to hyphenate (Reply #35)

Fri Dec 23, 2011, 10:56 PM

37. Yes.

I think that's why.

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Response to Skinner (Reply #37)

Sat Dec 24, 2011, 01:10 PM

39. Thanks! eom

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Response to Skinner (Original post)

Fri Dec 23, 2011, 09:27 PM

36. Hey guys, great job!

Now, go forth and celebrate The Holidays with your families. If somehow the proverbial
shit hits the fan during your absence, we'll survive. OK?



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Response to Skinner (Original post)

Sat Dec 24, 2011, 02:10 PM

40. A lot of stuff goes missing this time of year.

I bet Elad will find it with the Scotch tape and the extra batteries on Jan 2.

No worries.

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Response to Skinner (Original post)

Sat Dec 24, 2011, 05:47 PM

41. Well that is just terrible that it happened on the most newsworthy event of the year which I posted

in a misleading headline will go unread. However I can tell you that there are photos and recordings to back up my claim.

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Response to Skinner (Original post)

Sun Dec 25, 2011, 10:09 AM

43. I automatically assume that if any computer error is made, it is my fault.

So, as far as I am concerned, you were never "on the hook"! I just thought "there I go again with my computer dumbness..."

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Response to Skinner (Original post)

Sun Dec 25, 2011, 11:58 AM

44. Okay, Skinner, Elad and Earl G! This is the final straw...

You are all FIRED!
LOL.
BHN

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