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Sun Feb 24, 2013, 03:10 AM

 

How Walmart Trains Managers

When I was hired four years ago, new assistant managers had to complete eight weeks of training. We got a $500 prepaid credit card for meals and were thrown into a hotel, with weekends off to go home. I thought we would get a crash course in Walmart history and then get into learning the computer systems, the policies, how to schedule people. I was far off track. I was now in an eight-week indoctrination into how Walmart is the unsurpassed company to work for...The training was done at “Stores of Learning.” The assistant managers were new hires to Walmart, like me, or about one-third had been promoted from within.

Training activities included the Walmart cheer. Every morning, as store associates do, we would participate in the cheer. A few people stood up to read the daily numbers, then break out into a chant—“Give me a W-A-L-M-A-R-T...” Back then, Wal-Mart still had a hyphen, so between the L and the M they would yell, “Give me a squiggly!” and everyone would do a butt wiggle. Whenever it was my turn to lead, let’s just say I was less than thrilled, an early warning system for upper management on who was not Walmart material.

Most days we watched videos of the CEO telling us what a good choice we’d made to come to Walmart. Other videos showed folks who are now top management in Bentonville, Arkansas, but started out as a cashier... We were all given Sam Walton’s book to read: Sam Walton: Made in America. We were allotted 15 to 30 minutes a day for silent reading, or instead you could help out in the store....

We had a week-long schedule of anti-union sessions. They didn’t call them that, but essentially it was how to spot uprising employees. We had an entire day devoted to word phrasing, looking at how employees use words and what key words to look for. A computer test consisted of a “what’s wrong with this picture?” game. You were shown the area near a time clock, and different handmade and computer-made signs. One sign said “Baby shower committee meeting Jan. 26, 8 pm.” Another said “Potluck Wednesday all day in break room.” Which one of those signs should raise alarms with management...?

Nothing from that eight weeks of brainwashing was geared to help you do your job as an assistant manager. Essentially it was more of a police academy, training the managers to be police officers for Walmart. We were being trained to put fear into the hourly workers’ heads. Step out of line, and you lose your job...

http://www.labornotes.org/blogs/2011/08/how-walmart-trains-managers

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Arrow 11 replies Author Time Post
Reply How Walmart Trains Managers (Original post)
HiPointDem Feb 2013 OP
MrScorpio Feb 2013 #1
HiPointDem Feb 2013 #2
KansDem Feb 2013 #3
HiPointDem Feb 2013 #4
Posteritatis Feb 2013 #11
steve2470 Feb 2013 #5
In_The_Wind Feb 2013 #6
greytdemocrat Feb 2013 #7
reformist2 Feb 2013 #8
msanthrope Feb 2013 #9
Teamster Jeff Feb 2013 #10

Response to HiPointDem (Original post)

Sun Feb 24, 2013, 05:38 AM

1. I'm surprised that they didn't hand out little red books and learn how to march the goose-step nt

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Response to MrScorpio (Reply #1)

Sun Feb 24, 2013, 05:40 AM

2. lol. it does have that smell about it, doesn't it?

 

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Response to HiPointDem (Original post)

Sun Feb 24, 2013, 06:19 AM

3. Let me guess...

“Baby shower committee meeting Jan. 26, 8 pm.” Another said “Potluck Wednesday all day in break room.”

The "committee meeting?" Because why would a "baby shower" required a 'committee," and any reference to a "committee meeting" suggests subversion?

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Response to KansDem (Reply #3)

Sun Feb 24, 2013, 06:31 AM

4. you got it, it's a secret union meeting!

 

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Response to HiPointDem (Reply #4)

Sun Feb 24, 2013, 08:39 PM

11. So it's training on how to spot unsubtle caricatures. Brilliant! (nt)

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Response to HiPointDem (Original post)

Sun Feb 24, 2013, 08:07 AM

5. k&r nt

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Response to HiPointDem (Original post)

Sun Feb 24, 2013, 08:07 AM

6. The shortest job of my life was at Walmart. I quit.

Every employee at that location was unhappy with management.

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Response to HiPointDem (Original post)

Sun Feb 24, 2013, 08:35 AM

7. Not surprised.

Other company's do this like United Parcel Service. I worked for them in IT for over 6 years.

They had a "cheer" that was done at certain company functions and their
Asst. Mgr. course was a big ra-ra gig although it did work on team building also.
Not much "Management" stuff. At UPS you did it "their way" and that was that.
Back when I was there, they thought they could promote a lot of field people into IT Mgt and that was a disaster as IT folks weren't going to stay when some moron who could barely turn on a PC screamed at them.

To UPS's credit, they did weed a lot of those people out, in time.

I would never have wanted to be a Package Center Mgr. or a Regional Mgr. Those guys were under tremendous pressure and a lot had booze problems. I was happy in the data center up in Mahwah NJ.

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Response to HiPointDem (Original post)

Sun Feb 24, 2013, 08:46 AM

8. Some of these big companies have cult-like characteristics...


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Response to HiPointDem (Original post)

Sun Feb 24, 2013, 08:49 AM

9. Wow--someone took the phrase "red diaper baby" a bit too literally. nt

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Response to HiPointDem (Original post)

Sun Feb 24, 2013, 08:20 PM

10. What a freakshow

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