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Thu Feb 14, 2013, 02:21 PM

AT&T has sent me a warning message...

Apparently I'm using too much of my "unlimited" data plan on my phone (for the second time in five years) so they're threatening to throttle my download speeds. I think I can cut my usage significantly...by taking my business to another carrier.

44 replies, 2719 views

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Reply AT&T has sent me a warning message... (Original post)
brooklynite Feb 2013 OP
FSogol Feb 2013 #1
ChromeFoundry Feb 2013 #3
WinkyDink Feb 2013 #21
appleannie1 Feb 2013 #2
stevenleser Feb 2013 #4
WinkyDink Feb 2013 #22
stevenleser Feb 2013 #25
NYFlip Feb 2013 #38
Puzzledtraveller Feb 2013 #5
Tikki Feb 2013 #10
Drale Feb 2013 #27
NickB79 Feb 2013 #35
RC Feb 2013 #31
Tikki Feb 2013 #37
CTyankee Feb 2013 #12
TeamPooka Feb 2013 #6
cbayer Feb 2013 #9
reflection Feb 2013 #13
cbayer Feb 2013 #14
JimDandy Feb 2013 #19
cbayer Feb 2013 #29
JimDandy Feb 2013 #32
JimDandy Feb 2013 #33
reflection Feb 2013 #34
kentauros Feb 2013 #7
cbayer Feb 2013 #8
brooklynite Feb 2013 #15
cbayer Feb 2013 #16
brooklynite Feb 2013 #41
stevenleser Feb 2013 #39
cbayer Feb 2013 #42
stevenleser Feb 2013 #43
cbayer Feb 2013 #44
Arctic Dave Feb 2013 #11
sabrina 1 Feb 2013 #17
Gidney N Cloyd Feb 2013 #18
Old Codger Feb 2013 #20
stlsaxman Feb 2013 #23
JimDandy Feb 2013 #28
lpbk2713 Feb 2013 #24
Cleita Feb 2013 #26
Aerows Feb 2013 #30
Matariki Feb 2013 #36
davidpdx Feb 2013 #40

Response to brooklynite (Original post)

Thu Feb 14, 2013, 02:22 PM

1. LOL, unlimited doesn't mean what it used to.

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Response to FSogol (Reply #1)

Thu Feb 14, 2013, 02:25 PM

3. Neither does, Five Dollar Footlong @ 11 inches

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Response to ChromeFoundry (Reply #3)

Thu Feb 14, 2013, 03:53 PM

21. That's what SHE said.

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 02:23 PM

2. Yep, that should do it. Don't forget to let them know you are following their order.

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 02:28 PM

4. My carrier, whose name begins with an 'S' has unlimited plans.

I dont want to seem like I am creating spam, but the firms that offer unlimited bw plans should be rewarded for it.

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Response to stevenleser (Reply #4)

Thu Feb 14, 2013, 03:54 PM

22. Are you saying you have Unlimited DATA?

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Response to WinkyDink (Reply #22)

Thu Feb 14, 2013, 08:04 PM

38. I have the S service too

It really is unlimited.

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 02:29 PM

5. I have a basic cell phone that is pay as you go

I don't even own a ipod or mp3 player, I still have a tube tv and listen to tapes, vinyl, cd's and 8 tracks.

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Response to Puzzledtraveller (Reply #5)

Thu Feb 14, 2013, 02:40 PM

10. When I first put my vinyl on the turntable (which I do often) it hits me like a wave how..

much better it sounds then anything. I do have a fine set of vintage Sansui speakers; helps a lot.


Tikki

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Response to Tikki (Reply #10)

Thu Feb 14, 2013, 04:03 PM

27. Vinyl does sound better but

its rather difficult to care and listen to a record player on the train or while walking down some stairs at school.

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Response to Tikki (Reply #10)

Thu Feb 14, 2013, 04:08 PM

31. Tube audio amplifier?

 

If so, where do you get replacements?

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Response to RC (Reply #31)

Thu Feb 14, 2013, 07:56 PM

37. No, we have a couple amps and pre-amps all solid state and a receiver for radio...

two turn tables (one belt driven)..4 Sansuis and a microphone..and stacks and
stacks of vinyl.


The Tikkis

ps..it was nearly impossible to find a guy to re-cone one of our speakers.

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Response to Puzzledtraveller (Reply #5)

Thu Feb 14, 2013, 02:53 PM

12. Me, too. My grown kids think I'm an old fogey but so be it.

I pay about $16 a month unless I make calls but I don't make many...

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 02:30 PM

6. do not leave ATT because now you take legal action against them

people are doing it all over the country and winning.

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Response to TeamPooka (Reply #6)

Thu Feb 14, 2013, 02:36 PM

9. Do you have any more information on that?

I would be interested in getting in on it.

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Response to cbayer (Reply #9)

Thu Feb 14, 2013, 02:54 PM

13. Not to hijack, but I read the Consumerist a lot...

Go here and then use the tags below for more examples. Good luck.

http://consumerist.com/2012/02/24/man-sues-att-for-throttling-his-iphone-service-and-wins/

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Response to reflection (Reply #13)

Thu Feb 14, 2013, 03:32 PM

14. Thanks for that. We have Verizon, but the issues are the same.

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Response to cbayer (Reply #14)

Thu Feb 14, 2013, 03:50 PM

19. Verizon is doing it to us and we PAY for a 5 gigs/month WiFi hotspot.

No notice, though, like AT&T gave to their customers. All of a sudden, at about the 2 gig mark, my data speed slows down to a crawl. Doesn't matter what time of day/night either. Seems to be tied to a specific amount of data. Am ready to take them to small claims too, so I'm going to start documenting daily over the next few months to show the court when the slow down starts occuring. I'm pissed!

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Response to JimDandy (Reply #19)

Thu Feb 14, 2013, 04:04 PM

29. Ours is mostly traffic dependent. While it slows down for everyone in the area

during times of high use (driven primarily by tourists), it seems to slow down more for us.

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Response to cbayer (Reply #29)

Thu Feb 14, 2013, 04:08 PM

32. That's good you at least get some relief when the traffic drops. n/t

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Response to reflection (Reply #13)

Thu Feb 14, 2013, 04:09 PM

33. Nice site-good info! Thanks.

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Response to JimDandy (Reply #33)

Thu Feb 14, 2013, 04:45 PM

34. No problem. There's a wealth of information there.

It used to be even better when they allowed commenting, because off-topic and trollish stuff was heavily policed, but something about their commenting system invited hacking and so they just deleted it. Now it's just straight up blog posts. The commenting was nice because people would share their experiences and expertise with the subject at hand.

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 02:31 PM

7. When you do find another carrier that offers true unlimited data,

you might also tell AT&T that you're supporting the FCC's plan to create free and unlimited WiFi for all residents of the country

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 02:34 PM

8. Good luck finding another unlimited plan.

We are hanging on to two of them like they are made of gold. We suspect that they throttle us at times (when traffic is heavy), but they are irreplaceable.

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Response to cbayer (Reply #8)

Thu Feb 14, 2013, 03:33 PM

15. I don't necessarily need an unlimited plan...

...as long as the monthly charges and increments are reasonable. Looking at Virgin Mobile or Boost for a pre-paid phone/data plan.

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Response to brooklynite (Reply #15)

Thu Feb 14, 2013, 03:37 PM

16. Then I am curious as to why you are getting warnings.

If your volume isn't that high, why do they care?

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Response to cbayer (Reply #16)

Fri Feb 15, 2013, 09:56 AM

41. Twice I've gone over 2.5 gig, which seems to trigger the warning.

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Response to cbayer (Reply #8)

Fri Feb 15, 2013, 07:48 AM

39. Luck is not needed. Think of the major cell carrier whose name begins with 'S'

I have them and as a result have unlimited data with no throttling.

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Response to stevenleser (Reply #39)

Fri Feb 15, 2013, 10:27 AM

42. There is no tower for that carrier in the area we generally live, so not an option.

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Response to cbayer (Reply #42)

Fri Feb 15, 2013, 10:49 AM

43. Wow, you should call them and tell them to put up a tower there!!!

I love having unlimited data!!!!

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Response to stevenleser (Reply #43)

Fri Feb 15, 2013, 10:56 AM

44. Lol. We have att and verizon towers and a very small population.

They really have no incentive to put up another tower.

We do have unlimited and fast data most of the time, particularly in the winter when the tourists aren't so numerous. We watch movies, TV series almost daily with little problem.

But, in the summer and particularly on weekends, it becomes unusable. I even canceled Netflix last summer.

I'm not really complaining. We are using the best option available to us.

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 02:52 PM

11. They send the same text to my wife and I.

 

It's spam plain and simple.

Considering we come in waaaaay under the "non-unlimited" package. I think they do this to piss you off so you do leave and lose your contract.

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 03:43 PM

17. Try Virgin Mobil, unlimited actually means unlimited with them and it's a lot cheaper

than AT&T.

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 03:43 PM

18. AT&T: "You go now!"

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 03:52 PM

20. If you are under contract

Then you need to fight them, if you are not under contract the best way is to drop them and go with a pay as you go plan... you can go to Amazon and get an unlocked smart phone pretty reasonably priced, then check around for BYOP (bring your own phone) plans, I have one phone on Straight Talk unlimited for 45 a month I also have 3 phones with Consumer Cellular which starts at 10 a month and goes from there, and I may add has great customer service that actually is located inside the US and you can actually talk to them and understand what they say the first time they say it...they will send you a SIM for your unlocked phone free and you can keep your same number. By buying your own unlocked phone you are not tied to any one company and can change any tiem you please. Love it

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 03:54 PM

23. 3 things that mught help you drop the telecorps...

iPod Touch/iPad, Skype and a portable WifI hotspot.

You may want to save your "smartphone" for dialing 911, Skype doesn't do that.

i pay $50 a month for my wifi hotspot and i have internet everywhere i go... even at home.

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Response to stlsaxman (Reply #23)

Thu Feb 14, 2013, 04:03 PM

28. Verizon is doing it to our $50/5 Gig/month hotspot at about the 2 gig data usuage mark every month.

Am starting to document the slow-down (time of day/night doesn't matter) for a possible small claims action also. It's really making it difficult to get research done in a timely manner.

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 03:55 PM

24. LOL ... That plan is just like an 'all you can eat' restaurant.





"HEY!! That's ALL you can eat!"




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Response to brooklynite (Original post)

Thu Feb 14, 2013, 03:59 PM

26. Good luck. I have been trying to do business with other than AT & T for years, yet

they usually manage to eventually buy out the carriers I'm using and I find myself back with them. I hate throttling. It's why I dumped my former ISP. Maybe a letter to your state and federal reps might help. I have had some success into getting those officials to look into unfair communications practices in my area and they have been fixed. Years ago we couldn't get local broadcast stations with our satellite TV. Yet cable didn't reach out into the boonies where I lived nor did using rabbit ears work. I wrote Barbara Boxer and Lois Capps about this situation and today I have broadcast stations on my satellite.

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 04:08 PM

30. They want you to do so

They've eliminated unlimited data plans, but those that still have them can continue using them. They tried to get me to switch when I got a new phone, and I said absolutely not.

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Response to brooklynite (Original post)

Thu Feb 14, 2013, 04:58 PM

36. Boost Mobile looks kind of promising

Unlimited monthly plan is $50. Gets good reviews. Been thinking of swithching from Verizon. They use Sprints network, I think. Not sure how that is compared to Verizon or AT&T's

http://www.boostmobile.com/

review:
http://cell-phone-providers-review.toptenreviews.com/prepaid-cell-phones/boost-mobile-review.html

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Response to brooklynite (Original post)

Fri Feb 15, 2013, 08:23 AM

40. I'd put some dirty toilet paper in with your next bill

And you know what I mean by "dirty".

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