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Mon Jan 28, 2013, 07:05 PM

JCPenney Is Eliminating All The Receptionists At Its Salons Perhaps 1,000 Employees

JCPenney is eliminating salon receptionists company-wide, employees at the company tell us.

The receptionists are being let go on March 10, and some will be replaced by stylists "fresh out of school." The idea is that the new hires will work their way into a station, explains a JCPenney stylist.

It's unclear exactly how many people this will affect.

A large JCPenney salon can have eight or more receptionists who work there, says the stylist.


Read more: http://www.businessinsider.com/jcpenney-salon-receptionist-layoffs-2013-1

11 replies, 1356 views

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Reply JCPenney Is Eliminating All The Receptionists At Its Salons Perhaps 1,000 Employees (Original post)
FarCenter Jan 2013 OP
louis-t Jan 2013 #1
Tx4obama Jan 2013 #2
Raine Jan 2013 #3
customerserviceguy Jan 2013 #4
MadHound Jan 2013 #5
customerserviceguy Jan 2013 #6
bettyellen Jan 2013 #11
dlwickham Jan 2013 #7
customerserviceguy Jan 2013 #8
kudzu22 Jan 2013 #9
lpbk2713 Jan 2013 #10

Response to FarCenter (Original post)

Mon Jan 28, 2013, 07:08 PM

1. CEO needs another pay raise?

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Response to FarCenter (Original post)

Mon Jan 28, 2013, 07:23 PM

2. ''... large JCPenney salon can have eight or more receptionists ...". Part-timers?


There's no way they could have eight or more full-time receptionists.

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Response to FarCenter (Original post)

Mon Jan 28, 2013, 07:55 PM

3. Probably a cost cutting measure to save themselves. nt

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Response to FarCenter (Original post)

Mon Jan 28, 2013, 11:02 PM

4. What kind of salons are these?

Hairdressing? The article didn't say.

Who goes to Penney's for haircuts? In fact, who goes there for anything these days, I haven't been in one for decades.

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Response to customerserviceguy (Reply #4)

Mon Jan 28, 2013, 11:09 PM

5. I do,

 

I find it a nice place to shop for certain clothing items at relatively decent prices.

What boutique does your high and mighty self shop at?

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Response to MadHound (Reply #5)

Mon Jan 28, 2013, 11:15 PM

6. I get a lot of stuff online

Last purchase was Gold Toe socks, but before that, I got some nice shirts at Dickies. Not upscale enough for you to continue to mock me?

Hey, if you can get the deals you want, and the place is easy access for you, go for it, I admire anybody who finds a bargain. It's just that Penneys and Sears seem so, so, ...1965 to me. I guess it's a reaction to the Plain Pockets my mother wanted me to have instead of the Levi's all the cool kids had in those days.

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Response to customerserviceguy (Reply #6)

Tue Jan 29, 2013, 12:12 AM

11. JC Penney's is floundering for exactly that reason , stuck in the 60's...

they sell some good product lines, but their private label programs (designed for them to please their merchants) are godawful, as are the stores themselves. People ONLY shop their for clearance and special sales, they have no reg business. If people are willing to pay full price, they demand a better selection. Those customers are long gone. All design and marketing used to come out of Texas, and it's pretty hard to keep in step from there, it's just too isolated. They've screwed around with different sales strategies- disastrously trying a "no sales but everyday lower prices" approach very briefly. Failed miserably. Their customer wants arrows on the floor pointing towards the clearance section and circulars with massive special deals.
They are in the midst of staffing their new NYC office to try and bring them into the 21st century, but it's not going to be easy after losing an entire generation of customers.







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Response to customerserviceguy (Reply #4)

Mon Jan 28, 2013, 11:15 PM

7. I like their clothes

in fact, it's the only place I shop any more

I did get my hair cut there a few months ago-I could have saved money by doing it myself, with a dull knife, blindfolded, and it would have looked better

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Response to dlwickham (Reply #7)

Mon Jan 28, 2013, 11:22 PM

8. I go to Supercuts, myself

I didn't even realize there were hair salons in 1960's-era department stores. I guess they used to sell everything!

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Response to FarCenter (Original post)

Mon Jan 28, 2013, 11:23 PM

9. JC Penney has salons?

How have I not known about this?

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Response to FarCenter (Original post)

Mon Jan 28, 2013, 11:52 PM

10. Typical upper management thinking




Eliminate the part time minimum wage shit jobs and give more "incentives" to the senior execs.


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