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Fri Jan 18, 2013, 09:17 PM

Waiter sticks up for special-needs child by refusing service to family that makes unkind comment

Waiter sticks up for special-needs child by refusing service

A Houston restaurant is receiving widespread praise after its staff refused to serve a group that had some unkind things to say about a special needs child.

Mom Kim Castillo wrote on her Facebook page about the experience and shared it with 29-95.com on Thursday.

Castillo said she was dining at a restaurant called Laurenzo’s with her family, including her son Milo, who has Down syndrome. A family of four came in and asked to be moved from the booth next to Castillo, then left the restaurant shortly thereafter.

“As it turns out they told the waiter, ‘special needs kids should be kept in special places,’” Castillo said. “The waiter promptly told them he was offended by their comment and refused to serve them.”

Facebook users have joined Castillo in complimenting the restaurant for sticking up for Milo.

“Your people rock!” Marco A Martinez said.

“Thank you from an Ohio mom of a little boy with Down syndrome,” Kathy Thut said. “I’ve never been to Texas, but if I ever get there, you’ll be getting our business

http://blog.sfgate.com/hottopics/2013/01/18/waiter-sticks-up-for-special-needs-child-by-refusing-service/

26 replies, 5833 views

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Arrow 26 replies Author Time Post
Reply Waiter sticks up for special-needs child by refusing service to family that makes unkind comment (Original post)
Liberal_in_LA Jan 2013 OP
ChazII Jan 2013 #1
Liberal_in_LA Jan 2013 #6
ChazII Jan 2013 #7
Liberal_in_LA Jan 2013 #13
TxDemChem Jan 2013 #11
Lisa0825 Jan 2013 #2
freshwest Jan 2013 #12
Lisa0825 Jan 2013 #14
freshwest Jan 2013 #15
Lisa0825 Jan 2013 #16
DollarBillHines Jan 2013 #19
Lisa0825 Jan 2013 #20
DollarBillHines Jan 2013 #25
NYC_SKP Jan 2013 #3
ReRe Jan 2013 #4
Voice for Peace Jan 2013 #10
1983law Jan 2013 #22
ReRe Jan 2013 #24
WillyT Jan 2013 #5
JohnnyLib2 Jan 2013 #8
rrneck Jan 2013 #9
redstatebluegirl Jan 2013 #17
Skittles Jan 2013 #18
SoapBox Jan 2013 #21
Heathen57 Jan 2013 #23
Kalidurga Jan 2013 #26

Response to Liberal_in_LA (Original post)

Fri Jan 18, 2013, 09:22 PM

1. Three cheers for that restaurant.

My son, who looks like the Disney version of Quasimodo, had a similar experience. When he was 9, a couple said the he should not be allowed in a restaurant as he had 'made' them lose their appetite. Both the waitress and the manager lit into that couple. The manager and waitress had known my son son he was in an infant carrier.

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Response to ChazII (Reply #1)

Fri Jan 18, 2013, 10:43 PM

6. awesome that they stuck up for your son

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Response to Liberal_in_LA (Reply #6)

Fri Jan 18, 2013, 10:47 PM

7. Thanks. Life is not easy

for those who are different. Even more so when you have fools who don't want those 'different' folks in public places.

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Response to ChazII (Reply #7)

Sat Jan 19, 2013, 12:07 AM

13. I recall when Dick Clark had a stroke and return to TV, some folks didnt want him

in public. People suck.

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Response to ChazII (Reply #1)

Fri Jan 18, 2013, 11:13 PM

11. I've got a few cousins with disabilities

And I am horrified that anyone would act that way, especially any adults who ought to know better. My husband and I are a couple of foodies who, when traveling through Texas make it a point to to support worthwhile restaurants, will definitely visit this restaurant and inquire about the server. Kudos to standing up for everyone's rights.

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Response to Liberal_in_LA (Original post)

Fri Jan 18, 2013, 09:24 PM

2. Very good restaurant!

The Laurenzo family has several restaurants, all good. Nice to know it seems the restaurant is supportive of the staff refusing to serve.

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Response to Lisa0825 (Reply #2)

Fri Jan 18, 2013, 11:46 PM

12. I will make it a point to visit next time I'm down there. Is the chain named Laurenzo's?

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Response to freshwest (Reply #12)

Sat Jan 19, 2013, 12:12 AM

14. The family has several restuarants...

Laurenzo's is a prime rib restaurant. Ninfa Laurenzo was the family matriarch, and namesake of Ninfa's. Her sons opened El Tiempo Cantina, one of my favorite places (tenderloin fajitas! yum!), and her daughter and SIL have Tony Mandola's.

Now, I do know that Mama Ninfa was a friend of GHWB, but I am not aware of the politics of the children. I have never heard of them being involved with anything political. But their food is good.

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Response to Lisa0825 (Reply #14)

Sat Jan 19, 2013, 12:17 AM

15. Ah, Ninfa's! I ate there several times and it won't be hard to find something owned by the family.

I thought this was another family. Thanks.

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Response to freshwest (Reply #15)

Sat Jan 19, 2013, 12:37 AM

16. I like Ninfa's, and it is moderately priced. The kids' restaurants are pricier, but

the food is really good, high quality. So I may not go there often, but when I want something special, it is worth the trip.

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Response to Lisa0825 (Reply #2)

Sat Jan 19, 2013, 01:17 PM

19. Is that the "Ninfa's" family?

If so, I remember that little joint down on the Ship Channel where Ninfa worked the kitchen and the family worked the front.

I loved that place.

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Response to DollarBillHines (Reply #19)

Sat Jan 19, 2013, 01:29 PM

20. Yes, that is Ninfa's family. Ninfa's itself is no longer family-owned.

They went bankrupt. But Ninfa's children and their families have opened several restaurants.

I have never had anything bad at a Ninfa's or at any Laurenzo family restaurant.

I had my birthday this year at El Tiempo Cantina. AWESOME fajitas!

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Response to Lisa0825 (Reply #20)

Sun Jan 20, 2013, 01:05 AM

25. At the old place (Canal St?)

We used to take our own wine, beer and tequila.

Get wasted while enjoying the finest food in town.

I loved Ninfa.

One of a kind.

I used to drag her out to Anderson Fair...

She would serve us food and put up with our music.
DBH

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Response to Liberal_in_LA (Original post)

Fri Jan 18, 2013, 09:25 PM

3. K/R (nt)

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Response to Liberal_in_LA (Original post)

Fri Jan 18, 2013, 09:46 PM

4. The Power of One

K&R Payin' it forward all over the U.S.A. There really IS power in one!

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Response to ReRe (Reply #4)

Fri Jan 18, 2013, 10:58 PM

10. +++

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Response to ReRe (Reply #4)

Sat Jan 19, 2013, 04:08 PM

22. Good call.

 

It starts with one person.

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Response to 1983law (Reply #22)

Sat Jan 19, 2013, 06:54 PM

24. That's right...

Never underestimate the power of ONE!

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Response to Liberal_in_LA (Original post)

Fri Jan 18, 2013, 09:49 PM

5. HUGE K & R !!!




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Response to Liberal_in_LA (Original post)

Fri Jan 18, 2013, 10:50 PM

8. R & K for good folks.

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Response to Liberal_in_LA (Original post)

Fri Jan 18, 2013, 10:51 PM

9. We reserve the right to refuse service to assholes. nt

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Response to Liberal_in_LA (Original post)

Sat Jan 19, 2013, 12:59 PM

17. We go to Houston quite often

we will be sure to take our working dinner there next time and tell them why!

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Response to Liberal_in_LA (Original post)

Sat Jan 19, 2013, 01:14 PM

18. I like that

yes INDEED

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Response to Liberal_in_LA (Original post)

Sat Jan 19, 2013, 02:12 PM

21. K & R

...it's a BIG, BIG world out there.

If the Family of Stoopid can't stand the heat in the kitchen...get the hell out. Oh ya, they did...must have gone
back to hid under their Home-Skool'n-ROCK.

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Response to Liberal_in_LA (Original post)

Sat Jan 19, 2013, 05:39 PM

23. So glad to see this.

As the article says, nobody wants to sit near a disruptive and noisy child, but that wasn't the case here.

My brother-in-law has CP and is in a wheelchair. He is a little loud when he talks but his replies are intelligent. When we all go out to dinner, the wait staff have come to know him and always come by to greet us all, and that sounds like what happened in this case.

It takes a special kind of stupid to be rude like that to a child and their family. The staff was within their rights to refuse service, and I'm glad to see it happen. It wasn't the child who needed to learn manners this time, but rather the other family.

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Response to Liberal_in_LA (Original post)

Sun Jan 20, 2013, 03:36 AM

26. Well families like that need to be kept in special places too...

If differences offend them so much, they should just stay home with their perfect selves.

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